Medical Secretary - Heather Hill at Centers for Dialysis Care – Chardon, Ohio

BASIC PURPOSE:

This part-time Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities.

Responsibilities:

• Demonstrates appropriate and professional communication skills
• Greets patients, and visitors and announces their arrival to the appropriate unit
• Checks patients in on patient schedule and daily calendar
• Calls appropriate transportation companies for patients when needed
• Follows appropriate procedures in emergency situations
• Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed
• Distributes all incoming mail appropriately, including inter-office
• Displays a professional manner and demeanor when greeting incoming customers
• Follows appropriate chain of command
• Communicates in an appropriate and timely manner with coworkers

Office Procedures:

• Demonstrates appropriate use of office equipment; maintains supplies
• Maintains postage
• Assures levels of lab supplies are sufficient for unit operation

Medical Records:

• Maintains medical records according to policy and procedure
• Makes up new patient charts for the unit and administrative files
• Sends appropriate information to the business office
• Does appropriate data entry for all new patients
• Keeps computer data current for all patients
• Balances treatment count on a daily basis
• Audits / verifies ancillaries utilized during treatments
• Tracks patient hospitalizations and vacations
• Purges charts in appropriate manner
• Breaks down charts of non-current patients and runs appropriate reports
• Maintains facility filing system
• Does weekly update of Daily Patient Schedule for facility
• Runs and distributes reports as needed by the unit
• Prepares blood tubes, labels, and requisitions as needed
• Performs word processing and Excel tasks as needed
• Performs other duties as assigned

EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS:

• High school diploma required, college courses preferred
• Proficient computer skills
• Good communication and interpersonal skills a must