TEST EMS Liaison Paramedic DO NOT APPLY YOU WILL NOT BE CONSIDERED in Plano, Texas at Texas Health Resources

EMS Liaison Paramedic

Are you looking for a rewarding career with top-notch benefits? We are looking for a qualified Managerlike you to join our Texas Health family.

Position Highlights

• Work location: Texas Health Plano
• Core Work hours: Monday - Friday 8:00a -5:00p

Since 1991, Texas Health Presbyterian Hospital Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. As a 386-bed, full-service hospital, we're proud to deliver exceptional care to North Texans through advanced technology and a dedicated team.

We offer a range of specialties, including emergency medicine and trauma, cardiology, neurosurgery and spine care, orthopedics, women's services, adult and adolescent behavioral health, and critical care. Our hospital also provides comprehensive surgical services supported by leading technology and clinical expertise.

As we look to the future, a new patient tower under construction and major campus renovations underway will deliver even greater access to advanced care in neuroscience, heart and vascular services, digestive health, and an expanded Emergency Department.

Texas Health Plano is a Level II Trauma Facility and the only health care provider in Collin County with Level IV NICU and Level IV Maternal Facility designations. We are also a DNV-certified Comprehensive Stroke Center and Primary Heart Attack Center accredited by The Joint Commission in Hip and Knee Replacement.

We're proud to be a four-time Magnet-designated hospital and home to the DFW area's only AACN Beacon Gold adult intensive care unit. Our team members enjoy outstanding benefits, including an on-site childcare center designed to support working parents.

Position Summary

This person will serve as a representative to foster EMS relationships within the community and improve current EMS processes with the Emergency Department. This person will also be responsible to assist in implementing new initiatives to improve EMS processes and relationships with the community, servicing EMS Agencies and ER.

Key Responsibilities

Clinical/Business Operations
Under general direction of program manager, coordinates, monitors, and evaluates technical/quality aspects of emergency medical services activities.
Serves as a liaison with other emergency medical service providers and governing agencies ensuring
compliance with regulatory requirements or providing assistance and/or guidance to service providers as necessary.
Acts as a liaison between EMS and ER leadership when needed
Serve as entity representative for Regional and Statewide EMS meetings, conferences and seminars as needed
Participate as needed in city-wide educational symposium for caregivers and EMS agencies as appropriate.
Participate in curriculum, market event and maintain required training records and/or rosters.

Program Management
Support and assist business growth strategies for EMS services in order to advance the tertiary care facility strategy.
Facilitate team projects related to programmatic growth, which includes serving as a resource and subject matter expert to other Texas Health entities seeking to enhance their EMS services.
Works as a Department and Entity resource/expert in the field of EMS as needed in absence of program manager

Quality and Performance Improvement
Utilize data collection and reporting tools to monitor and evaluate quality metrics as well as report outcomes.
Identify opportunities for improvement in medical response, patient/employee safety, supplies, equipment and new practice methodologies in conjunction with program manager
Work in collaboration with appropriate entity or system representatives to participate in the implementation of solutions to address identified gaps.
Monitoring changes in State/Federal regulations in conjunction with facility leadership
Maintain recommendations regarding new or revised procedures to ensure regulatory compliance d.
Analyze data to identify trends or opportunities for improvement and recommend the appropriate course of action as needed
Utilizes PDSA process for continuous improvement and/or sustained results.

Financial Operations:
Present training time and cost estimates related implementation of new procedures or guidelines as needed
Manage the approved budget through frequent and regular monitoring.

Professional Accountability
Participates in hospital initiatives (i.e. fund raising events and community events).
Serves on hospital and system based committees as appropriate.
Maintains current licensure and certification as required by position.
Adheres to hospital and system policies.
Completes mandatory training and annual employee health screening timely.
Maintains safety of the work environment and utilizes appropriate safety techniques.
Recognizes and communicates ethical and legal concerns through the established channels of communication.
Maintains professional growth and development through seminars, workshops, and professional affiliations.
Demonstrates accountability and responsibility by independently completing projects/assignments on time and providing timely responses to requests for information.
Maintains confidentiality at all times.
Performs other work as requested that is reasonably related to the employee's position, qualifications, and competencies.

Paramedic Responsibilities
Accountability/Basic Human Needs
Responds to others' priorities regarding privacy, confidentiality, safety, physical, psychological, cognitive, religious and social needs; incorporates population-specific safety/infection control measures into patient care; honors worth of humans through unconditional acceptance and respect; appreciates unique meanings and is concerned with understanding others frame of reference; engages family/caregivers in health care situations; uses mutual problem solving and exhibits professional behaviors that help patients and families understand how to confront, learn about, and think about their health and illness; involves a reciprocal, shared approach with resulting decisions acceptable to involved parties; gives reassurance, listens and concentrates on others; Is reliable, available and attentive; communicates a supportive, open, positive and tolerant attitude.
Performs technical skill that are adapted to reflect the population-specific, and developmental of the patient. Provides safe patient care under the delegation of appropriate Physician and competency sign-off. Other duties as appropriately delegated by RN.
Teamwork
Communicates and collaborates with all members of the health care team; incorporates and participates in adopted communication tools; promotes a cost-effective team by judicious use of resources; leads by example by giving priority to doing the right thing for patient care; adapts to changes in workload; demonstrates flexibility related to patient needs, staffing and patient acuity; demonstrates the ability to respectfully listen to others' opinions; collaborates with physicians and interdisciplinary team members to promote safe individualized care.
Shared Decision Making
Actively participates in the Shared Governance model at unit, entity, and/or system level; actively engages in finding solutions for unit, division and/or entity concerns or issues; uses multiple available tools to stay informed of changes, updates and communications; demonstrates the ability to respectfully listen to others' opinions; Collaborates with physicians and interdisciplinary team members to promote safe individualized care.
Professional Development
Participates in change; understands, promotes, and values ed evidence-based practices, quality improvement, and/or research, and utilizes them in practice; follows guidelines and
recommendations defined by regulatory or professional practice agencies. Provides daily care that achieves outcome targets for core measures, NPSG, employee satisfaction, patient satisfaction, NDNQI and other unit/organizational metrics; demonstrates commitment to lifelong learning and development; demonstrates a commitment to advancing the professional practice of paramedicine; incorporates ethical principles from the Texas Department of State Health Services EMT Code of Ethics.
KPIs Assists in meeting departmental/hospital KPI's related to: Patient outcomes, customer satisfaction, financial performance, organizational effectiveness and community health care.

Education
H.S. Diploma or Equivalent Required

Experience
2 Years recent experience in emergency medical services, pre-hospital emergency medicine or other clinically related discipline Required

Licenses and Certifications
EMT-P - Emergency Medical Technician-Paramedic Upon Hire Required
LP - Licensed Paramedic Upon Hire Preferred

Skills
Demonstrated ability to communicate effectively and professionally across disciplines and with a variety of distinct constituents, including patients, guests, staff members, physicians, and volunteers. Ability to establish and maintain effective working relationships across and beyond the organization. Must demonstrate exceptional customer service skills and advanced expertise in analyzing organizational needs. Demonstrated ability to lead a major organizational initiative, accomplish results and achieve measurable organizational outcomes and goals. Demonstrated ability to influence and coach for results. Exceptional organizational and project management skills with the ability to handle multiple demands as well as respond to rapidly changing priorities. Service orientation and demonstrated ability to respond to the needs and emotions of people under stress. Proficient computer and Microsoft Office skills.

Why Texas Health?

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve".

As part of the Texas Health family and its 28,000+ employees, we're one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn more about our culture, benefits, and recent awards.

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Primary Location: Plano
Job: Clerical/Admin
Organization: Texas Health Plano 6200 West Parker Road TX 75093-7914
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time