JobTarget Logo

Customer Experience Marketing Manager - North & Central Europe at Contentsquare – Amsterdam, Missouri

Contentsquare
Amsterdam, Missouri, 64723, United States
Posted on
Updated on
Job Function:Marketing

Explore Related Opportunities

About This Position

Customer Experience Marketing Manager - North & Central Europe

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. Were here to stayand were looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simplerfor our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the job:

At Contentsquare, we believe the customer experience is at the core of everything we do. Were looking for an enthusiastic and driven Customer Experience Marketing Manager to join and cover our North and Central European markets, with some support for MENAT region also, as part of our dynamic global marketing team. In this role, youll be the voice of our customers, building strong relationships, driving loyalty, and creating experiences that transform our clients into passionate brand advocates.

This is a unique opportunity to work at the heart of a global, fast-growing company, where youll directly impact both customer success and business growth. Youll collaborate closely with cross-functional teams across Sales, Product, Customer Success, and Marketing to deliver best-in-class customer experiences, both virtually and in person.
What You'll Be Doing:
  • Customer Engagement & Advocacy: Build strong, trust-based relationships with C-level executives, power users, and key decision-makers across the North/Central region, ensuring their success with Contentsquare. Your goal? Turn customers into vocal, loyal advocates of our platform.
  • Creative Event & Campaign Leadership: Own and drive customer engagement through tailored, high-impact events, such as user clubs, high-touch workshops, executive roundtable dinners, and industry-focused roundtables. Youll curate experiences that foster community and deliver real value.
  • Program Ownership & Strategy: Own and execute a quarterly regional roadmap, from budgeting to customer touchpoints. Youll ensure programs align with customer goals and deliver measurable outcomes like engagement, retention, and advocacy.
  • Content Creation & Thought Leadership: Develop compelling content and materials for your audience, including event presentations, email campaigns, and customer success stories. Every touchpoint will reinforce our brand and value proposition.
  • Cross-Functional Collaboration: Partner closely with Sales, Field Marketing, Product, Partnerships and Customer Success teams to align objectives and maximize customer engagement, ensuring seamless execution across the business.
  • Customer Feedback & Insights: Build a network of trusted customer ambassadors who can provide testimonials, feedback, and participate in industry events. Youll gather valuable insights to help influence product improvements and innovation.
  • Customer Lifecycle Support: Support customers throughout their entire lifecycle, from onboarding to ongoing engagement, ensuring they realize maximum value from Contentsquare. Youll also help facilitate product demos, use-case examples, and knowledge sharing.
What Were Looking For:
  • Experience: 5+ years in a customer-facing role (ideally SaaS or B2B), with a proven track record of delivering exceptional customer experiences and driving advocacy.
  • Customer-Centric Mindset: A deep understanding of customer needs and a passion for ensuring success. Youre credible and confident working with senior stakeholders and users.
  • Event & Campaign Expertise: Strong experience planning and executing customer events, from webinars to intimate in-person workshops, creating memorable and impactful experiences.
  • Exceptional Communicator: Comfortable engaging with customers at all levels, including presenting to senior executives. Fluent in English and either German or Dutch, with excellent written and verbal communication skills.
  • Project & Budget Management Pro: Highly organized, able to manage multiple initiatives simultaneously while staying focused on priorities and budget.
  • Creative Problem Solver: Proactive and innovative, always exploring new ways to engage customers and improve processes.
  • Tech-Savvy: Comfortable using CRM, marketing, and customer success tools such as Salesforce, Marketo, and Gainsight (experience with these is a plus).
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure were aligned with the employees' needs.

Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country were based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the companys success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting providers data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.

Job Location

Amsterdam, Missouri, 64723, United States

Frequently asked questions about this position

Latest Job Openings in Missouri

Crane Service Technician Level 1

American Equipment HR LLC
St. Louis, MO

Lithotripsy Technologist Floater

United Medical Systems
St. Louis, MO

Ambulatory Driver-Full-time

Express Medical Transporters
Wentzville, MO

'26-'27 Elementary Classroom Teacher (3rd-5th)

Premier Charter School
St. Louis, MO
Continue to apply
Enter your email to continue. You’ll be redirected to the employer’s application.
By clicking Continue, you understand and agree to JobTarget's Terms of Service and Privacy Policy.
Apply Now