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DEPARTMENT SECRETARY | Home Medical Resources at Campbell County Health – Gillette, Wyoming

Campbell County Health
Gillette, Wyoming, 82716, United States
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About This Position

DEPARTMENT SECRETARY | Home Medical Resources

ABOUT CAMPBELL COUNTY HEALTH
Campbell County Health (CCH) is more than just a hospital—we are a comprehensive healthcare system serving northeast Wyoming. Our organization includes Campbell County Memorial Hospital, a 90-bed acute care community hospital in Gillette; Campbell County Medical Group, featuring nearly 20 specialty and primary care clinics—including locations in Wright and Hulett; and The Legacy Living & Rehabilitation Center, a long-term care facility.
To be responsive to our employee’s needs we offer:
  • Generous PTO accrual (increases with tenure)
  • Paid sick leave days
  • Medical/Dental/Vision
  • Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
  • 403(b) with employer match
  • Early Childhood Center, discounted on-site childcare
  • And more! Click here to learn more about our full benefits package
JOB SUMMARY
The Department Secretary serves as the first point of contact, creating a welcoming and professional experience while reflecting Campbell County Health’s mission to provide exceptional customer service. This role ensures smooth departmental operations by supporting and coordinating day-to-day functions to exceed patient and team expectations. Responsibilities include maintaining accurate patient medical records, coordinating with internal and external partners, preparing statistical reports, and assisting with departmental tasks such as phone coverage, document scanning, patient registration in the Durable Medical Equipment (DME) program, inventory management, and supply oversight. The Department Secretary is a key resource for patient information, helping the team deliver high-quality care efficiently and effectively.
ESSENTIAL FUNCTIONS
  • Provides excellent customer service, demonstrates professionalism and courteous telephone etiquette.
  • Functions as a central communication source for the department, ancillary departments, patients, patients’ family physician, and external sources.
  • Maintains ability to enter orders into current DME program.
  • Demonstrates efficient time management and prioritization skills.
  • During downtime: processes physician orders and collects all documentation to meet insurance guidelines.
  • Enters orders in computer when appropriate and obtains results for staff.
  • Assist with cleaning durable medical equipment.
  • Encourages cost savings for the department and organization.
  • Demonstrates flexibility, positive interpersonal relations in high volume, high traffic, and fast-paced work environment.
  • Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital policies and procedures.
  • Must be free from governmental sanctions involving health care and/or financial practices.
  • Performs other duties as assigned.
JOB QUALIFICATIONS
  • Education
    • High school diploma or GED required; basic computer skills necessary.
  • Licensure
    • Valid, unrestricted driver’s license.
      • Must be at least 21 years old and meet Campbell County Health (CCH) insurance and driver eligibility requirements, including a DMV license check per policy.
  • Certifications
    • Current CPR certification required (American Heart Association Heartsaver AED or American Red Cross Community CPR) within 60 days of employment, per CCH policy.
  • Experience
    • Previous clerical or unit secretary experience preferred.

About Campbell County Health

1953

Founded

1,100

Employees

hospital & health care

Industry

Gillette, Wyoming

Headquarters

Overview

Campbell County Health (CCH) is a comprehensive healthcare system located in northeast Wyoming. It features an 86-bed acute care hospital in Gillette, along with nearly 20 specialty and primary care clinics in surroundin...

Job Location

Gillette, Wyoming, 82716, United States

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