Loan Collections Student at National Exchange Bank & Trust – Fond du Lac, Wisconsin

May – September | 30–40 hours/week
Dates flexible based on school schedule or availability.

Looking to strengthen your resume while gaining hands‑on experience in banking, customer solutions, and financial operations? This role is perfect for someone who enjoys staying organized, solving problems, and supporting customers. You’ll gain valuable, real‑world experience while contributing to meaningful day‑to‑day work within our Collections team.

Why NEBAT?

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

As a Loan Collections Student, you’ll play a key role in keeping our loan collection processes organized, accurate, and moving forward. You’ll support both customers and internal teams while developing valuable experience in banking operations, communication, and problem‑solving.

Your days may include:

✨ Keeping delinquent account files and records organized
📬 Processing loan payments and managing departmental mail
📞 Talking with customers to set up payment plans and track commitments
📑 Preparing documentation that advances the collection process

If you enjoy variety, teamwork, and contributing to a smooth and efficient department, this role puts you right in the center of meaningful work.

Essential Knowledge & Skills

We’re looking for someone who brings professionalism, dependability, and a positive attitude. Here’s what will help you shine in this role:

• Comfortable using Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Strong interpersonal and customer service skills, especially over the phone
• Excellent organization and follow‑through
• Ability to work independently while managing changing priorities
• Commitment to confidentiality and accuracy
• Openness to occasional travel and light physical tasks