Medical Assistant - Research Assistant at AOA Management Services, LLC – Chandler, Arizona

Description

This entry level research position will be instrumental in supporting patient recruitment into various research projects. The Medical Assistant Research Assistant will work under the direction of the Research Site Manager (RSM)/Lead Clinical Research Coordinator to maintain study compliance guidelines. This is a hybrid position with 70% of the work completed in the clinic environment. This position may also be assigned to support patient care when needed.

Responsibilities:

• Administrative Duties:
  • Provide support for assigned research studies
  • Complete study procedures with support from RSM
  • Maintain open and concise communication with providers, study sponsors, and study managers
  • Discuss with patient’s study details and participation expectations
  • Schedule participants for study visits
  • Manage study samples; blood draw’s, sample tracking, storge and shipping of samples
  • Manage patient stipends
  • Maintain EDC knowledge, queries and data entry
  • Maintain study supplies and device inventory
• Patient Care: Assist OBGYN physicians and other healthcare providers in providing comprehensive care to patients. Escort patients to exam rooms, obtain vital signs, and assist with medical history documentation. Prepare patients for examinations and procedures, including pelvic exams, pap smears, and ultrasounds. Provide patient education on women's health topics, including contraception, prenatal care, and menopause management. Perform basic laboratory tests, such as urinalysis and pregnancy tests, and accurately record results in patient charts.
• Clinical Support: Assist healthcare providers during examinations, procedures, and surgeries as required. Sterilize and prepare medical instruments and equipment for procedures and ensure compliance with infection control protocols. Stock exam rooms with necessary supplies and ensure equipment is in proper working order. Maintain cleanliness and organization of exam rooms and clinical areas.
• Collaboration and Teamwork: Collaborate effectively with physicians, nurses, and other healthcare team members to ensure coordinated patient care. Participate in team meetings, trainings, and quality improvement initiatives to enhance patient care delivery and clinic operations.
• Compliance and Safety: Adhere to HIPAA regulations and maintain patient confidentiality at all times. Follow clinic policies and procedures related to safety, infection control, and OSHA guidelines. Stay updated on industry regulations, best practices, and emerging trends in women's health and medical assisting.

• High school diploma or equivalent required; completion of a medical assistant training program preferred.
• Certification or registration as a Medical Assistant (CMA/RMA) is strongly preferred.
• Prior experience working in a women's health or OBGYN setting is highly desirable.
• Proficiency in medical terminology, EMR systems, and basic clinical procedures.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers, and colleagues.
• Strong attention to detail, organizational skills, and the ability to multitask in a fast-paced clinical environment.
• Commitment to providing compassionate care and maintaining patient confidentiality.
• Flexibility to adapt to changing priorities and willingness to contribute to a collaborative team environment.
• Research experience preferred.