Generator Repair Technician at Optimize Generator People – Scott, Louisiana

Optimize Generator People is Louisiana’s top-ranked GENERAC dealer and a two-time recipient of the GENERAC Service Award. We specialize in the installation, service, and repair of Generac home standby generators.

Our team operates on a foundation of honesty, communication, and customer-focused problem solving, delivering reliable power solutions and exceptional service to homeowners across the region.

We are seeking a Generator Repair Technician to join our growing team. This role is responsible for diagnosing, repairing, and maintaining Generac home standby generators while delivering a high level of customer service.

The ideal candidate has a strong mechanical background, enjoys troubleshooting technical issues, and takes pride in providing a positive customer experience. Candidates with generator, small engine, or automotive repair experience are highly encouraged to apply. Leadership or management experience is a plus.

• Diagnose and repair mechanical issues on Generac home standby generators
• Perform scheduled preventative maintenance and service appointments
• Utilize schematics and technical manuals to troubleshoot and resolve issues
• Provide exceptional customer service during all homeowner interactions
• Communicate with customers before and after completing assigned work
• Collaborate with team members to ensure timely and efficient job completion
• Maintain proper care and accountability of assigned tools, equipment, and company vehicle
• Complete warranty claims for applicable service work
• Participate in an on-call rotation for after-hours service requests
• Perform final walkthroughs and collect installation payments as scheduled

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO) and paid holidays
• Professional development and training support
• Company-provided tools

• Monday through Friday, with weekends as needed
• Participation in on-call rotation
• Overtime opportunities available

• Work with a top-ranked, award-winning Generac dealer
• Be part of a growing organization within the Canter Power Systems family
• Opportunity for career advancement and skill development
• Join a team that values integrity, teamwork, and customer satisfaction

• Minimum of 1 year of generator, small engine, or related mechanical experience (preferred)
• Strong mechanical aptitude and ability to use tools and diagnostic equipment
• Ability to read and interpret schematics and technical manuals
• Experience with Generac generator repair and maintenance (preferred)
• Valid driver’s license with an acceptable driving record
• Must be at least 21 years of age
• Ability to pass a background check
• Sales or management experience is a plus

• Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required
• Comprehensive onboarding including safety orientation, hands-on training, and digital workflow systems

• Ability to lift 50–60 lbs.
• Ability to climb ladders up to 10 feet
• Frequent standing, kneeling, and crouching
• Daily driving between job sites
• Ability to work outdoors in varying weather conditions