Care Delivery Manager at MDC Healthcare – Norcross, Georgia

Who We Are:

MDC Healthcare is a multiservice healthcare company dedicated to serving both English and non-English-speaking communities.

What We Do:

Our mission is to provide the best care possible to patients in their homes and communities, where they can enjoy a higher quality of life and be safe, secure, and independent. We take great care to match our services and caregivers according to the specific needs of each patient and their family members, regardless of language, race, culture, or religion. When all members of our society are integrated into the American healthcare system, costs and outcomes improve and we all benefit.

What We are Looking For:

MDC Healthcare is seeking a Care Delivery Manager who will be responsible for managing the day-to-day administrative tasks in support of a Program Director. The ideal candidate for this position will be detail-oriented, highly organized, motivated, and capable of managing a high volume of communications across our member group and corporate staff.

Job type:

· Full time

· Remote/In-office meeting once a week

Compensation package:

· Competitive compensation package, including quarterly bonus incentives.

· Car allowance mileage provided.

Responsibilities:

· Scheduling home health aides for assignments, being mindful of travel time and overtime restrictions.

· Following up with CMOs.

· Maintaining rapport with aides to minimize turnover and increase retention.

· Act as the main contact for members to ensure the quality of care and retention.

· Ensure that our home health aides are in compliance with state regulations including TB tests, fingerprints and training requirements, etc.

· Maintaining a reasonably consistent culture and style of working – the MDC way: not everyone doing things their own way

· Contribute to the overall success of MDC Healthcare through team collaboration.

· Coordinate activity & allocate resources.

· Communicate effectively both internally and externally.

· Compliance with Federal, State, and local laws, regulations and standard operating procedures

Reports to:

· Program Director

Requirements:

· Fluency in English

· 1+ years of experience working in an administrative or support position.

· Experience managing an hourly team is a plus

· Fluency with Microsoft Office Suite

· Experience in the medical industry will be helpful, but not mandatory.

· Experience working with a diverse population

What’s in it for You?

· Healthcare package including medical, dental and vision coverage

· Weekly pay schedule

· Growing work environment with long-term potential generous PTO/Holiday pay