RESIDENT SERVICES VALET - BARCLAY AT SOUTHPARK at Liberty Healthcare Management – Charlotte, North Carolina

Liberty Cares
With Compassion

Liberty Senior Living is currently seeking an experienced:

RESIDENT SERVICES VALET

Thurs to Sunday 3pm to 11pm

Job Summary:

• Assist residents and guests by parking their cars in the designated valet parking areas in a safe manner. Monitor emergency response system and conducts foot and vehicular patrols of all areas of the community on a regular basis to observe, secure caution, instruct, correct, investigate and report unusual activities as appropriate.
• Respond to emergencies as directed and render first aid/support, and call 911 as needed.
• Complete parking ticket with vehicle information.
• Return keys and valet copy of ticket to the secure key box.
• Provide directions as requested.
• Assist Team Members at the Concierge Desk as needed.
• Provide transportation for residents, guests and associates as needed.
• Answer, screen, and direct telephone calls as needed.
• Monitor fire alarm system and respond to alarms, notifying proper Team Members and the local Fire Department of exact location of an emergency.
• Monitor CCTV system and authorize entry of individuals, notifying department manager of questionable matters.
• Handle clerical and/or mail duties, package receipt and delivery, bus trip sign-ups and POS transactions as required.
• Report any damage observed on vehicle to designated Manager.
• Maintain log of noteworthy events and keep other records as assigned.
• Attends staff meetings, as required.
• Maintains confidentiality.
• Remains on post until properly relieved.
• Regulate and direct pedestrian and vehicular traffic as needed and enforces parking regulations.
• Prepare, stage, and barricade parking areas for large events.
• Create and maintain work order data entry process in compliance with the policy.
• Prepare required reports, including daily activity reports, incident reports, follow-up reports and others as needed.
• Other duties as assigned.

Job Requirements:

• High school or GED required.
• A minimum of two years of work experience providing customer service preferred
• Must be at least 21 years of age.
• Must possess valid Drivers’ License with no convictions in the past 12 months.
• Knowledge of Microsoft Office recommended.
• Must be able to work with ill, disabled elderly, emotionally upset, and occasionally, hostile people within the facility.
• Able to remain calm and respond appropriately and in a timely manner to emergencies.

Visit www.libertyseniorliving.com for more information.
Background checks/drug-free workplace.
EOE.