Accessioning Technologist III (Monday - Friday 7:30 AM to 4:00) PM) at Foundation Medicine, Inc. – Boston, Massachusetts

• Full Time

About the Job:

The Accessioning Technologist III performs critical sample receipt and data entry functions in FMI’s CLIA-certified clinical laboratory. Specifically, the Accessioning Technologist receives all incoming samples and ensures that necessary information has been received to move forward with processing. This role is involved in both independent and collaborative work that includes the use of account or patient demographic data entry.

This is a regulated position and additional information may be available from FMI Quality Assurance regarding regulatory guidelines.

Key Responsibilities:

• Train employees on all aspects of the Accessioning Process.
• Support collecting, maintaining, and evaluating the monthly metrics.
• Remove samples from the on-hold shelf that have been resolved by the Client Services Team in CRM to support efficient TAT for clients in continued patient care.
• Guide and mentor Accessioning Technicians/Technologists in laboratory operations and procedures, providing best practice information to the team.
• Document Accessioning Non-Conformances, including the initiation and investigation of an escalated incident.
• Back-up to the Accessioning Lead in the case that the Lead is unavailable
• Specimen Acceptance:
  • Receive and record delivery of patient samples.
  • Unpack and verify contents and condition of received samples.
  • Sign off on all received specimens; ensure logs match specimens received.
  • Address any issues in the instance there are missing paperwork, discrepancies between the specimen and paperwork or if any additional paperwork is needed.
• Specimen Accessioning:
  • Perform data entry into the FMI Customer Relationship Management (CRM) System including labeling specific computer-generated identification numbers to each sample.
  • Upload any relevant documentation and intake forms in the CRM system after specimen receipt to maintain an audit history that will support specimen data entry or patient demographic data updates processes.
  • Route samples into the appropriate workflow and ensure downstream staff is alerted to sample availability.
  • Maintain required documentation, including proper specimen handling, labeling, and preparation of forms.
  • Maintain specimen identification and integrity throughout the Accessioning process.
  • Utilize internal data governance processes and compliance guidelines to ensure quality, accuracy, and timeliness of the data entry process for the account and patient demographic data.
• Timely address any account and patient demographic tasks or inquiries from Client Services or any other stakeholders to ensure the best customer experience from specimen receipt and specimen accessioning.
• Partner with key stakeholders, client services, laboratory operations and other departments to maintain accurate account and patient demographic data in the Customer Relationship Management (CRM) system.
• Identify and inform supervisor of any issues that need to be escalated.
• Assist with accessioning schedule changes if requested by a supervisor, including occasional weekend or off-hours work availability.
• Work in a lab environment using chemicals and regents.
• Ensure regulatory compliance by following local, business unit, and corporate safety policies.
• Collaborate with other departments and colleagues for problem solving.
• Execute work in adherence to Good Documentation Practice (GDP) requirements and applicable regulations including but not limited to Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), Massachusetts state, and New York state.
• Perform other duties as assigned.

Qualifications:

Basic Qualifications:

• High School Diploma or equivalent (General Education Degree) with at least 4-5 years of work experience in the logistics, science, technology field, clinical setting or another regulated industry
• OR Associates Degree, particularly a science degree in biological or life sciences with at least 2+ years of logistics, science, technology field, clinical setting or another regulated industry
• OR Bachelor’s Degree with at least 1+ years of experience in the logistics, science, technology field, clinical setting, or another regulated industry

Preferred Qualifications:

• 4+ years of professional experience with accessioning and/or anatomic pathology
• Prior use of laboratory management systems
• Knowledge of medical terminology, specifically anatomic pathology specimen descriptions.
• Excellent computer/data entry and communication skills.
• Demonstrated attention to detail and strong organizational skills
• Demonstrated experience handling multiple tasks at once
• Ability to work independently as well as collaborate with peers in a fast-paced and cross-functional results-oriented team environment
• Demonstrated experience working within tight timelines for successful execution of project and program goals
• Excellent verbal and written communication skills
• Ability to work well under pressure while maintaining a professional demeanor
• Ability to prioritize and thoroughly follow up on assigned tasks
• Ability to adapt to changing procedures, policies and work environment
• Understanding of HIPAA and importance of privacy of patient data
• Commitment to FMI values: Integrity, Courage, and Passion

The expected salary range for this position based on the primary location of Boston, MA is $51,500 – $64,400 per year. The salary range is commensurate with Foundation Medicine’s compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.

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About Foundation Medicine

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform precision medicine.