Project Manager, Ground Maintenance at Park Landscaping – Edmonton, Alberta

DEPARTMENT: Field Operations

REPORTS TO: Division Manager

EFFECTIVE DATE: February 2026

• Serve as the primary point of contact for snow and maintenance clients, building and maintaining strong relationships with clients and subcontractors.

• Respond promptly to service requests and resolve issues with professionalism and care.

• Prepare quotes for new work, upsell additional services, and manage contract renewals to support business growth.

• Conduct site walkthroughs to assess work, track costs, and identify opportunities for service enhancements.

• Schedule and adjust seasonal services based on client needs, staffing, and weather conditions.

• Create and maintain detailed schedules to ensure efficient allocation of resources and timely service delivery.

• Coordinate maintenance crews and Fertilizer/Weed Spray Technicians on a day-to-day basis.

• Ensure all work is completed in accordance with company and client standards.

• Adjust services or operational approaches as needed to meet client expectations.

• Troubleshoot and resolve field issues in collaboration with the operational team.

• Monitor labour costs through daily time approvals and dispatching work tickets.

• Coordinate with the operations administrator to ensure accurate and timely billing.

• Follow up on outstanding invoices and maintain documentation for accountability.

• Monitor job costs and profitability to ensure projects remain financially viable.

• Order necessary materials and equipment to support ongoing projects.

• Assist in exploring new business development opportunities and operational improvements.

• Dedicate approximately 25% of time to miscellaneous, strategic, or growth-related tasks.

• Perform other duties as assigned.

From November through April, Park Landscaping shifts focus to snow and ice management. During this period, the Project Manager oversees a designated division—such as Sidewalks, Parking Lots, or Special Projects—while maintaining core project management, scheduling, and administrative responsibilities adapted for winter operations. Work hours are weather-dependent and may include evenings, weekends, and holidays to ensure safe, efficient, and timely snow and ice services.

• Experience: A minimum three (3) years in landscape maintenance, snow services, or account/client management.

• Proven experience quoting work, explaining service options, and managing client expectations.

• Education & Certification: Diploma, certificate, or equivalent experience in Landscaping, Horticulture, Business, or related field preferred.

  • Relevant industry certifications (e.g., project management, safety, or landscaping certifications) are an asset.

• Regulatory Knowledge: Familiarity with workplace safety requirements, compliance standards, and operational best practices for landscaping and snow operations.

• Understanding of documentation and reporting requirements for regulatory and client compliance.

• Systems & Technical Experience: Proficiency with Google Workspace, Aspire, SiteDocs, ADP, QuickBooks, or similar platforms.

  • Comfortable learning new operational, scheduling, or financial software to support project management.

• Client Relationship Management: Builds and maintains strong client and subcontractor relationships; effectively handles service requests and resolves issues.
  
  

• Project & Site Management: Plans, schedules, and oversees multiple maintenance and snow service projects; ensures efficient resource allocation and on-time delivery.
  
  

• Problem-Solving & Decision-Making: Identifies and resolves operational or field challenges proactively to maintain quality and client satisfaction.
  
  

• Communication & Collaboration: Strong verbal and written communication skills; works effectively with clients, crews, and internal teams.
  
  

• Organizational & Multitasking Skills: Manages multiple projects simultaneously while keeping accurate records and tracking budgets.
  
  

• Technical Proficiency: Uses digital tools and platforms to streamline workflows, scheduling, reporting, and client billing.
  
  

• Quality & Compliance Focus: Ensures work meets company standards, client expectations, and safety/regulatory requirements.

• Role requires frequent travel to active construction sites. Must be comfortable working in diverse weather conditions (heat, rain, snow) and maintaining flexible hours to meet project deadlines.

• Regular exposure to high noise levels, heavy machinery, dust, and pool chemicals. Requires consistent use of Personal Protective Equipment (PPE).

• Ability to navigate uneven terrain, inclines, and excavations. Requires prolonged standing, walking, bending, and kneeling to inspect technical work.

• Capability to lift and move up to 50 lbs and perform tasks requiring fine motor skills, such as blueprint reading and equipment testing.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.