Renovations and Turns Coordinator in Tampa, Florida at Second Avenue Realty

Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue’s proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients.

We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform – www.secondavenue.com

Job Summary

The RTM Coordinator plays a critical role in managing the intake, prioritization, and dispatch of work orders, ensuring service requests are addressed efficiently and in accordance with priority levels. This position supports the Field Service Manager with quality control oversight of completed renovations and unit turns. The RTM Coordinator is also a key liaison between the property management team, residents, and vendors—resolving conflicts, de-escalating service issues, and ensuring a high level of customer satisfaction. Effective client and resident communication, proactive problem-solving, and timely follow-through are essential to success in this role.

Duties and Responsibilities

Qualifications

Education and Experience

Job Competencies

Benefits

Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.