Director of Operations Enablement in Phoenix, Arizona at Custom Control Sensors

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Custom Control Sensors
Phoenix, Arizona, 85085, United States
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Job Description

DIRECTOR OF OPERATIONS ENABLEMENT

Make every production commitment executable. Build the operating capability for profitable growth.

CUSTOM CONTROL SENSORS, LLC | PHOENIX, AZ | FULL TIME · EXEMPT

WHO WE ARE

Custom Control Sensors (CCS) designs and manufactures high-reliability pressure, temperature and liquid flow switches and sensors for aerospace, defense and industrial markets. Since 1957, our products have incorporated the DUAL-SNAP action disc spring principle pioneered by CCS. We serve customers whose expectations for product quality, delivery and regulatory compliance are exacting. CCS operates under ISO 9001 and AS9100 quality systems and applicable FAA PMA, product and export-control requirements.

WHO YOU ARE

You are an experienced manufacturing operations leader who brings supply, scheduling, quality, workforce qualification and equipment readiness together. You use data to make dependable commitments, develop capable leaders and improve the economics of purchased materials through supplier performance, commercial terms and disciplined cost decisions.

WHY THIS ROLE MATTERS

Manufacturing needs reliable materials, credible schedules, effective quality controls, qualified people and dependable facilities to meet customer commitments. CCS needs one leader accountable for readiness and a competitive supply chain: accurate supplier lead times, sound purchasing agreements and lower purchased-material costs that support profitable growth.

WHAT YOU WILL OWN

Production readiness: Establish the standards and escalation process that confirm material, schedule, quality, training and equipment readiness for customer commitments.Master planning and scheduling: Own an integrated, baselined master production schedule that connects demand, material and capacity constraints, realistic lead times and reliable customer commitment dates. Lead Sales & Operations Planning (S&OP) to align forecasts with supply and future capacity requirements; ensure detailed area schedules and rolling four-week loaded capacity are maintained by Production Planners.Supplier readiness and lead-time integrity: Ensure ERP/MRP supplier lead times reflect verified quotes, acknowledgements and actual delivery performance; own the review cadence, exception correction and supplier follow-up. Improve delivery to need date, material availability and inventory accuracy.Strategic sourcing and commercial terms: Lead Purchasing in reducing the cost of purchased material through competitive sourcing, volume price breaks and long-term agreements. Improve negotiated net payment terms and supplier terms and conditions (T&Cs), with Finance, Quality and authorized contract approvers; protect quality, delivery and supply continuity.Quality systems and manufacturing quality: Ensure effective QMS controls, regulatory compliance, audits, corrective action and area quality support, with independent authority to stop or reject nonconforming work.Training and qualification: Establish a controlled process to define, verify and maintain job-specific skills, qualifications and training records.Maintenance and facilities: Ensure preventive maintenance, critical equipment reliability, utilities and facility conditions support safe, predictable manufacturing.Cost and resource stewardship: Reduce purchased-material cost and its contribution to COGS, premium freight, shortages, excess inventory and other readiness losses. Manage approved function budgets and validate cost savings and working-capital benefits with Finance before reporting results.Operating rhythm: Bring readiness and supplier lead-time exceptions to the Daily Huddle; close purchasing and cross-functional issues in the Weekly Tactical; review supply-chain cost, long-term agreements, net terms, supplier performance and capacity risks in the Monthly Strategic.

WHAT YOU WILL SUPPORT

Partner with the functions below to align priorities, clarify requirements and remove constraints so Manufacturing can meet its commitments.

Manufacturing execution: Work with Plant leadership to improve production flow, schedule attainment, productivity, and on-time delivery. Plant leadership leads shop-floor execution; this role makes sure the enabling functions are ready to support it.Customer demand and commitments: Partner with Sales to turn demand and forecasts into reliable delivery commitments. Sales owns customer relationships and commercial terms; Operations Enablement validates supply and capacity feasibility.Product engineering: Partner with Engineering on technical changes, approved product configurations and manufacturing readiness. Engineering retains design and technical approval authority.Business systems and technology: Define the supplier lead-time, purchase-price and contract-data requirements for ERP and reporting; Business Systems & Technology owns platform delivery and security, while Purchasing owns accuracy of its commercial source data.

WHAT SUCCESS LOOKS LIKE

First 90 days: Establish a baselined master schedule and planning cadence with validated material, capacity and supplier lead-time assumptions. Audit purchase-price and lead-time master data, current supplier agreements, net terms and T&Cs. Publish a supplier opportunity register with owners, savings cases and dates; baseline material cost and readiness performance.First year: Make S&OP and the master schedule dependable bases for customer commitments. Demonstrate accurate supplier lead times, better supplier delivery and readiness, negotiated long-term agreements and payment terms, and Finance-validated reductions in purchased-material cost and COGS. Improve quality, qualification and equipment reliability.Beyond: Build a resilient, cost-competitive supply base with reliable lead-time data, strategic agreements and favorable commercial terms. Anticipate capacity needs and grow revenue without proportionate growth in inventory, indirect labor or avoidable cost.

HOW PERFORMANCE IS MEASURED

Performance is evaluated against the approved role scorecard: plan and production readiness; supplier quoted-versus-actual lead-time accuracy and supplier OTD; purchased-material cost reduction (including price/landed-cost trends and Finance-validated COGS impact); long-term agreement coverage; negotiated net payment terms and T&C improvements; quality, workforce qualification, equipment and budget performance. Baselines, formulas, owners and targets are set with leadership; savings and working-capital effects are reported separately.

ROLE COMPETENCIES

Successful performance includes the following role-specific competencies. Attendance, Culture, Safety and Compliance are company-wide expectations.

Competency

Successful performance looks like

Integrated Planning & Customer Commitments

Establishes a credible master production schedule and disciplined Sales & Operations Planning process. Aligns demand, materials, and capacity with achievable customer commitments and identifies future constraints early.

Supply Chain & Sourcing Leadership

Validates supplier lead times, improves delivery and material availability, leads long-term sourcing agreements, negotiates purchasing cost and net terms, and governs supplier T&Cs through approved decision channels.

Quality, Compliance & Workforce Capability

Maintains effective quality systems, audit readiness, regulatory compliance, and corrective action processes. Ensures critical work is performed by qualified employees whose competence has been verified.

Operational Reliability & Improvement

Strengthens equipment availability, preventive maintenance, facility readiness, and recurring constraint resolution through practical, measurable improvements.

Financial & Business Judgment

Quantifies purchased-material savings and verified COGS impact with Finance; balances price, supply risk, quality, inventory, payment terms and working capital in purchasing decisions.

Leadership & Cross-Functional Execution

Builds capable, accountable functional leaders who resolve issues at the appropriate level, develop their teams, use reliable performance data, and improve results without constant executive intervention.

WHAT YOU BRING

Significant leadership experience across multiple manufacturing support functions in a regulated, discrete manufacturing environment.Demonstrated, substantial results improving production planning, supplier delivery, procurement cost, commercial agreements, quality systems and operational readiness.Working knowledge of AS9100/ISO 9001, ERP/MRP, supplier lead-time accuracy, inventory and capacity planning, strategic sourcing, contract T&Cs and corrective action. Lean / Six Sigma and ASCM/APICS credentials preferred.Financial acumen: understands purchased-material cost, COGS, purchase-price variance, inventory, payment terms, working capital, cash flow and return on operational investments.Strong cross-functional judgment, clear communication, team development and ability to make decisions under competing priorities.Bachelor’s degree in Operations, Engineering, Supply Chain or related field preferred; MBA strongly preferred. Equivalent relevant leadership experience considered.Ability to satisfy applicable export-control access requirements for the position.

PHYSICAL REQUIREMENTS

This role involves work in office and manufacturing environments, including walking manufacturing areas, standing, sitting and using a computer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

Custom Control Sensors, LLC is an Equal Opportunity Employer. Employment decisions are made without discrimination based on any protected characteristic under applicable federal, state or local law.


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Job Location

Phoenix, Arizona, 85085, United States

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