Intensive Support Coordinator in Valdosta, Georgia at Professional Case Management Services of America Inc

About the Role:

The Intensive Support Coordinator plays a critical role in providing comprehensive care coordination and support services to individuals with complex needs in the Valdosta, GA area. This position is responsible for developing, implementing, and monitoring individualized support plans that promote independence, community integration, and overall well-being. The coordinator will collaborate closely with clients, families, healthcare providers, and community resources to ensure seamless service delivery and effective problem-solving. By advocating for client needs and facilitating access to appropriate services, the Intensive Support Coordinator helps improve quality of life and achieve positive outcomes. This role requires a compassionate, organized, and proactive professional dedicated to making a meaningful impact in the lives of those served.

Minimum Qualifications:

• Bachelor’s degree in social work, psychology, counseling, or a related human services field.
• At least two years of experience in case management, care coordination, or a similar role supporting individuals with complex needs.
• Strong knowledge of community resources, healthcare systems, and social service programs.
• Excellent communication and interpersonal skills to effectively engage with diverse populations.
• Ability to manage multiple cases simultaneously while maintaining attention to detail and meeting deadlines.

Preferred Qualifications:

• Master’s degree in social work, counseling, or a related field.
• Experience working with individuals with developmental disabilities, mental health challenges, or chronic health conditions.
• Familiarity with state and federal regulations related to care coordination and support services.
• Certification in case management or related professional credentials.
• Proficiency with electronic health records (EHR) and case management software.

Responsibilities:

• Conduct comprehensive assessments to identify client needs, strengths, and goals.
• Develop and implement individualized support plans tailored to each client’s unique circumstances.
• Coordinate and monitor services by collaborating with healthcare providers, social services, and community organizations.
• Advocate on behalf of clients to ensure access to necessary resources and supports.
• Maintain accurate and timely documentation of client progress, service delivery, and outcomes.
• Provide crisis intervention and problem-solving assistance as needed to support client stability.
• Facilitate communication among clients, families, and service providers to promote continuity of care.
• Participate in team meetings and training sessions to stay current with best practices and regulatory requirements.

Skills:

The Intensive Support Coordinator utilizes strong assessment and analytical skills daily to evaluate client needs and develop effective support plans. Communication skills are essential for building trust with clients and collaborating with multidisciplinary teams to coordinate services. Organizational skills enable the coordinator to manage multiple cases efficiently, ensuring timely follow-up and documentation. Problem-solving abilities are applied regularly to address barriers and crises that clients may face, requiring creative and resourceful approaches. Additionally, proficiency with technology supports accurate record-keeping and facilitates communication across various platforms, enhancing overall service delivery.