Houseperson- The Siren Hotel in Detroit, Michigan at ASH People LLC
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Job Description
About ASH
ASH Hotels designs, develops, owns and operates a very special collection of properties. In our
world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.
About The Siren
Embracing the traces of downtown Detroit’s legacy, music, history and design buffs alike are drawn to The Siren. Adorned with a mix of contemporary fixtures and vintage items sourced from around the world, The Siren is a metaphor: a beckoning call to the city of Detroit and its ever-enduring wonder. It’s an ode that’s achieved the impossible; we’ve woven Detroit's pre-modern zeitgeist – motown, avant-garde architecture, urban charm – with an emerging and revitalized downtown fabric. Three food & beverage spaces, a retail shop, a rooftop with panoramic views, and 106 guest rooms spread across 55,000 square feet in Detroit’s legendary Wurlitzer Building, once referred to as “the world’s largest music house.” In the building’s second coming, it pays tribute to what came before and a nod to the unwritten future of America’s most beguiling city.
Role and Responsibilities
This is a full-time position. The houseperson will be a team support role that is vital for the operation and coordination among departments. They are situated between guest service and back-of-house tasks by providing support to the team but also guest services. A houseman works in close collaboration with the front office, housekeeping and maintenance departments and an available and of-service personality will suit the role the best. The best housemen will pro-actively and independently support the operation whenever necessary, by embodying the standards and guidelines of the property and the operation.
- Public areas cleaning and maintenance
- Housekeeping assistance in carrying supplies, clearing and servicing all guest rooms, removing laundry and re-stocking/organizing housekeeping closets and office
- Re-stocking restrooms of all amenities
- Cleaning public areas and back-of-house
- Performing repair work as requested by management or maintenance departments
- Performing bellman duties as requires and requested
- Assist guests with requests whenever possible
- A successful candidate applying to this position will have and display a friendly and pro-active attitude. The right houseman will be readily willing and able to assist the operation as requested or as needed. Housemen must have a natural orientation for guest service and be a team player.
Preferred Skills
- Must be able to communicate and interact in English. The tone is positive and courteous, always genuine to provide service and assistance
- Previous hotel/janitorial experience desirable
- Must be able to perform well while working with little or no supervision
- Work hours will spread over weekdays, weekends and holidays, which requires flexibility
- Must be able to lift up to 50 pounds. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
- The right candidate displays leadership skills and a collaborative attitude that will be essential to coordinate tasks across hotel departments and teams
- Strongly committed to complying and following security, safety and privacy regulations'
Compensation & Benefits
Hourly Rate: $16.35
Full-time employees are eligible for:
● Health, dental, vision insurance with generous company contribution after 60 days of employment
● 401 (k) with company match after 90 days of employment
● Annually: 10 vacation days, 5 paid sick days, 4 paid personal days, 11 paid holidays
● 50% food & beverage discount and discounted hotel rooms
● Opportunity for growth within parent company ASH NYC
Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.