Client Executive in Pittsburgh, Pennsylvania at PBK Architects

The Client Executive will serve as a top-level manager in a successful, growing firm. They will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations for a particular client or multiple clients, including project team performance and overall client satisfaction. The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor.

Your Impact:

Strategic Leadership

• Contribute to the development and execution of the firm’s strategic initiatives and long-term growth objectives.
• Partner with firm leadership to identify opportunities that strengthen client relationships, operational performance, and market presence.
• Leverage corporate resources and cross-functional support teams to achieve business and client goals.

Operational Leadership

• Provide oversight for project delivery, client service, and team performance across assigned clients and projects.
• Promote operational consistency, accountability, and execution of firm standards, processes, and best practices.
• Monitor overall client satisfaction and collaborate with project leadership to proactively address concerns and drive successful outcomes.

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Marketing & Business Development

• Develop and maintain strong relationships with current and prospective clients.
• Collaborate with Marketing and Business Development teams to identify new opportunities, support pursuit strategies, and expand market presence.
• Represent the firm in client meetings, industry events, and professional organizations.

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Management & Leadership

• Foster a collaborative and high-performing team environment focused on mentorship, professional development, and accountability.
• Support staffing strategy, workforce planning, and recruitment efforts to align with operational and business needs.
• Provide leadership and guidance to project teams while promoting the firm’s culture and client service standards.

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Here’s What You’ll Need

• Registered Architect license required.
• Minimum of 15 years of experience in the architectural profession.
• Minimum of 10 years of experience leading project teams, client relationships, and project delivery processes.
• Prior K-12 and/or Higher Education project experience required.
• Strong leadership, relationship management, and business development skills.
• Excellent verbal, written, and interpersonal communication abilities.
• Proven ability to manage multiple priorities while maintaining a high level of client service and operational performance.​

At PBK, the most accomplished and passionate architects, engineers, and thought leaders are working together to shape the future. We encourage our team to adopt an entrepreneurial approach to professional growth; there are no limits to what one can do or become at PBK. Our culture empowers our people to explore their interests, try new things, and create their own path to success – however they may define it.

We recognize the value of work-life balance and believe in rewarding our employees’ hard work. We offer alternative work scheduling to allow employees greater flexibility, monthly happy hours and regular team outings, additional time off between Christmas and New Year’s, an Employee Assistance Program that supports each individual’s needs, and so much more!

• Additional PTO between Christmas and New Years
• Your birthday off
• Community involvement through recreation & service
• Hybrid schedule & remote work options
• Flexible "dress for your day" policy
• Paid parental leave for birth or adoption
• Firm covers employee healthcare premiums
• 401(k) program
• Costco / Sam's Club membership
• $4,000 license bonus
• Dynamic company with quick advancement
• Online professional licensure exam prep library
• Opportunities to work on a variety of project types
• Weekly continuing education lunch & learn sessions