Service Supervisor in Training (SSIT) in Marshall, Texas at AquaSmart Oil and Gas, LLC
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Job Description
ROLE AND RESPONSIBILITIES: Duties of Service Supervisor in Training include but are not limited to—
· Learn to motivate team members, promote clear communication, and gain insights into directing task execution.
· Observe crew performance to provide constructive feedback and address crew-related issues, escalating to management as needed.
· Develop ability to create and manage crew schedules, coordinating with departments for resource allocation, and adjusting schedules based on operational demands.
· Serve as a customer contact, learning to address concerns professionally.
· Interact with customers in a professional and friendly manner, addressing their inquiries and concerns while maintaining a high level of customer satisfaction.
· Be trained in task communication, monitoring work quality, enforcing safety protocols, participating in safety meetings, and understanding investigation procedures.
· Provide updates on crew activities, maintain attendance records, and identify opportunities for efficiency and safety improvements while working with management on enhancements.
· Be trained with an emphasis on interdepartmental coordination, with the expectation to perform various tasks to support their learning and development.
· Operate specialized equipment in a safe and efficient manner, following company guidelines and best practices.
· Perform routine maintenance, inspections, and repairs on equipment to ensure optimal functionality.
· Demonstrate a strong commitment to safety by always following and modeling safety protocols and guidelines.
· Promote a safety-conscious culture within the team.
· Assist with rigging up and rigging down equipment, which may involve physical labor and manual tasks.
· Be willing and flexible to travel to various locations as required by the job.
· Work on a schedule of two weeks on and one week off, allowing for a healthy work-life balance.
· Performs other duties as directed by the Field Operations Manager(s) and Sr. Operations Manager.
Requirements:
· Able to read, speak and write English.
· High school diploma or equivalent.
· Relevant technical certifications or coursework is a plus.
· Able to work under stressful conditions at times.
· Must be able and willing to work long hours and weekly schedules that are not uniform on a day-to-day basis.
· Anticipated 14 on/7 off schedule, but willing to be flexible based on project schedules.
· Must have valid driver's license and reliable transportation.
· CDL Class A license with greater than 1 year of applicable experience is preferred.
· Previous Frac experience in equipment operation and maintenance is preferred. (Blender and Chem Add)
· Knowledge of Frac Fleet Operations and Frac Designs preferred.
· Strong interpersonal skills and a customer-centric approach.
· Excellent problem-solving abilities and attention to detail.
· May be required to walk for long distances, reach with hands and arms, stoop, kneel, crouch or crawl, climb or balance to reach high places.
· Must be able to lift to 50 lbs. to meet the needs of the company and its customers.
· Must be willing to travel and work in different environments.
· Specific vision abilities required include depth perception with the ability to focus.
· Close vision is needed to work on the computer system.
· Must possess good hearing as needed for work and safety compliance.
· Noise level could be moderate to very loud.
· Occasionally required to work near moving mechanical parts and equipment.
· Extensive travel to and from projects and various field assignments is required.
· Strong work ethics of integrity and honesty striving for excellence in all activities employing accompanying communication.
· Dependable, reliable, and capable of fulfilling responsibilities.