Office Administrator in Melrose, Massachusetts at Modern Legacy Law Group

We’re looking for an enthusiastic, professional, and reliable Office Administrator to join our team!

At Modern Legacy Law Group, we help families create estate plans that protect the people they love. The work we do is important, and we believe the experience should be welcoming, approachable, and human. The Office Administrator plays a key role in making that happen.

This vital role combines exceptional customer service with efficient office management, ensuring a seamless experience for clients, visitors, and staff alike. As the first point of contact, you’ll create a welcoming environment while handling administrative duties that keep our operations running smoothly. Your energetic approach and attention to detail will drive positive interactions and support the overall success of our firm. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our firm.

This is an in-office position, Monday - Friday. We offer paid vacation, holidays, a competitive 401(k) match, and a strong work-life balance.

$45,000 - $49,000 yearly

• Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
• Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
• Schedule appointments and ensure the business calendar is accurate and up-to-date
• Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
• Manage incoming and outgoing mail and handle deliveries

• Conduct intake calls with prospective clients

• 1+ year of front desk receptionist experience or related job experience preferred
• High school diploma, G.E.D. or equivalent
• Comfortable taking telephone calls and mitigating stressful situations
• Proficient computer skills and knowledge of Microsoft Office
• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills

Modern Legacy Law Group is a women-founded estate planning firm in Melrose, serving clients in Massachusetts and New Hampshire. We help families create estate plans that protect the people they love.