Manager, Accreditation Manager in Eagan, Minnesota at Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.
Blue Cross and Blue Shield of Minnesota

Position Title: Manager, Accreditation Manager
Location: Hybrid | Eagan, Minnesota
Career Area: Health Services
About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

Blue Cross and Blue Shield of Minnesota is looking for a Manager, Accreditation Manager to join our team. This role leads and oversees accreditation program activities that support organizational compliance, quality performance, and survey readiness across multiple lines of business. The Manager, Accreditation Manager is responsible for planning and executing complex accreditation initiatives, ensuring ongoing compliance with NCQA standards, and successfully guiding the organization through the full accreditation lifecycle, including survey preparation, documentation management, evidence collection, file review coordination, and survey submission. Working closely with cross-functional leaders and business owners, this role interprets accreditation requirements, provides training and consultative guidance on standard implementation, and helps develop processes, policies, and procedures that align with accreditation expectations. The position manages accreditation-related risks, monitors compliance activities, coordinates readiness assessments, and oversees documentation and reporting to support successful survey outcomes. Through strong collaboration, relationship management, and expertise in accreditation, quality improvement, HEDIS, CAHPS, utilization management, credentialing, and complex care management programs, this role drives organizational performance, strengthens compliance, and supports the achievement and maintenance of accreditation standards.

What You'll Do

• Collaborate with leadership to design and implement practices, processes, and tools that support accreditation strategy, compliance, and readiness.
• Plan, direct, and coordinate projects associated with the department's accreditation strategy.
• Develop enterprise reporting and coordinate documentation of accreditation compliance to support oversight, reporting, and formal accreditation survey submissions.
• Manage an accreditation team, with accountability for the full associate lifecycle, including workforce decisions, performance and talent management, employee relations, policy compliance, and cost control.

How You'll Do It

• Leverage organizational knowledge and business acumen to develop effective cross-functional teams and lead through influence to successfully complete projects.
• Identify accreditation compliance issues and risks and escalate both concerns and potential solutions appropriately.
• Maintain appropriate project documentation to support accreditation oversight, reporting, and readiness.
• Communicate, consult, and support implementation of accreditation requirements to ensure compliance issues are addressed and projects are completed according to established guidelines.
• Research and stay current on accreditation related emerging business and technology trends/issues/topics within the healthcare industry, the Blues System and the Minnesota market.
• Performs additional responsibilities consistent with the scope and level of the role, as assigned.

Required Skills & Experience

• 5+ years of progressive medical care management experience, with 1+ staff, team lead or project lead experience.
• Bachelor's degree; in lieu of a degree, an additional two years of relevant experience beyond the qualifications listed above may be accepted.

Preferred Skills & Experience

• Masters degree in related field
• Healthcare experience and/or knowledge of the managed care and health care/insurance industry.
• Experience with accreditation and/or compliance regulations for clinical programs.
• Experience managing complex/multiple projects simultaneously.
• Process improvement and ability to implement tools or systems that improve team efficiency and accuracy.
• Demonstrated experience with policy development, formal writing, and reporting.
• Ability to build and maintain relationships with internal and external stakeholders, clinicians, and others.
• Strong documentation and workflow process skills.
• Knowledge of medical terminology and procedures.
• Understanding of medical claims and coding.
• Ability to communicate expectations and priorities clearly to team members, actively listen to resolve issues and remove barriers, and drive alignment across teams and stakeholders.
• Ability to analyze department challenges, guide team decision-making, and collaborate across teams to drive resolution and next steps.
• Ability to effectively organize team work, balance priorities across projects, and manage time and resources to ensure timely delivery and coordination.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits:

Pay Range: $102,400.00 - $138,300.00 - $174,200.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.
Equal Employment Opportunity Statement

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

Physical Requirements