LMS Administrator – Certification Support in India at Jobgether
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Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a LMS Administrator – Certification Support based in India.
This role offers the opportunity to support the administration and success of global certification programs through effective learning management and data tracking.
You will manage certification content, learner records, reporting processes, and platform operations within a collaborative learning environment.
The position combines technical LMS expertise, attention to detail, and stakeholder communication to ensure smooth certification experiences.
You will work closely with internal teams and external partners to maintain accurate certification workflows and resolve learner-related challenges.
This is an ideal opportunity for a detail-oriented professional who enjoys optimizing systems, analyzing data, and supporting impactful learning initiatives.
You will contribute to large-scale training and certification programs while developing your expertise in learning technologies and operations.
The LMS Administrator – Certification Support will be responsible for managing certification platforms, maintaining accurate learner data, and ensuring effective delivery of certification programs. Key responsibilities include:
- Administer and maintain certification programs within Learning Management Systems (LMS).
- Publish, update, and manage certification exams, courses, and learning content.
- Support certification operations using platforms such as CertMetrics, Alpine, Pearson VUE, or similar certification management systems.
- Track learner progress, certification status, renewals, and completion records.
- Generate reports and analyze certification data using Microsoft Excel.
- Troubleshoot learner issues and provide support related to certification processes and platforms.
- Coordinate with internal stakeholders and external vendors to ensure smooth certification operations.
- Maintain accurate learner records, documentation, and certification information.
- Ensure data integrity across LMS and certification management platforms.
- Communicate clearly and professionally with learners and stakeholders regarding certification requirements and processes.
The ideal candidate is a detail-oriented LMS professional with experience managing certification programs and supporting learning technology platforms. Required qualifications and skills include:
- 2+ years of experience administering a Learning Management System (LMS).
- Experience with certification publishing, certification tracking, or credential management systems.
- Experience with certification platforms such as CertMetrics, Alpine, Pearson VUE, or similar tools is highly preferred.
- Strong Microsoft Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, filtering, reporting, and data analysis.
- Excellent written and verbal English communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
- Ability to work independently while collaborating effectively with global teams.
- Comfortable supporting users across multiple systems and platforms.
Additional experience that would be valuable:
- Experience supporting certification, credentialing, or learning programs.
- Familiarity with enterprise LMS platforms such as Cornerstone, Moodle, SAP SuccessFactors, Workday Learning, Docebo, or Absorb.
- Basic reporting and data analysis experience.
The role provides a flexible remote environment with opportunities to contribute to global learning initiatives. Benefits include:
- Competitive monthly compensation of approximately INR 60,000–80,000 based on experience.
- Fully remote work opportunity from India.
- Full-time employment with benefits.
- Opportunity to work with global Learning & Development teams.
- Exposure to large-scale certification programs and learning technology platforms.
- Collaborative and supportive work environment.
- Long-term professional growth opportunities.
- Opportunity to develop expertise in LMS administration and certification operations.