Service Operations Distribution Specialist in Multiple Locations at Distro

Company: Vensure Employer Solutions the largest privately held organization in the HR technology and service sector, providing HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a One Employer Solution headquartered in Chandler, Arizona, Vensure helps businesses streamline and grow operations. Visit www.vensure.com.

Position: Service Operations Distribution Specialist (Job ID: 18202) NY.

Position Summary: Deliver accurate, timely, and secure distribution of payroll materials in a high-volume payroll environment. Manage end-to-end printing, packaging, and preparation of payrolls for the organizations client base while meeting quality, timeline, and compliance standards.

Compensation: $15.00 - $20.00 hourly

Essential Duties and Responsibilities:

Assemble and prepare payroll packages according to client counts, ensuring required materials (registers, departmental reports, worksheets, liability reports, checks, vouchers, miscellaneous documents) are included and meet quality and timeline standards.

Operate office and production equipment, including mailing systems, shipping PCs, printers, sealers, and related machinery.

Inspect printed payroll checks; perform quality checks, sort, and package for secure pickup or delivery.

Coordinate and complete daily mail and overnight shipping label posting to meet distribution schedules.

Complete package confirmations, logs, and checklists to track package movement, security, and location.

Follow security, confidentiality, and audit protocols to protect sensitive client and payroll information.

Identify, document, and escalate discrepancies or issues to appropriate personnel to prevent missing, incorrect, or delayed output.

Stage and replenish packaging supplies to maintain production readiness.

Load and unload paper stock and materials to support printers and production equipment.

Execute daily processing and printing tasks across multiple platforms with accuracy and timeliness.

Coordinate and monitor computer processing jobs, verify successful completion, and address interruptions or errors promptly.

Maintain regular on-site attendance as an essential job function for secure system access, collaboration on sensitive technical matters, participation in operational meetings, and hands-on activities.

Marginal Functions:

Build and maintain relationships with team members and peers across disciplines to coordinate communications and services affecting clients.

Provide light administrative support (filing digital documents, maintaining shared drives, archiving vendor or training records).

Help maintain cleanliness and organization of production and storage areas.

Attend webinars and training to stay current on department and company best practices.

Complete projects and other duties as assigned by the supervisor.

Knowledge, Skills, and Abilities:

Excellent communication and interpersonal skills; ability to collaborate across teams and build positive working relationships.

Strong time management and prioritization skills in a fast-paced environment.

Flexibility to perform varied print room assignments, operate different equipment, run varied jobs, and learn new machinery/processes.

Ability to collaborate with internal departments for seamless operations and workflow coordination.

Strong work ethic, teamwork orientation, professionalism, reliability, and enthusiasm.

Sound decision-making abilities when evaluating information and determining actions.

Working knowledge of shipping and logistics vendors (FedEx, UPS, other couriers); ability to coordinate shipments, evaluate service levels, manage vendor relationships, and identify cost-saving opportunities.

Exceptional attention to detail to review printed documents for quality and accuracy.

Education & Experience:

High School Diploma preferred or equivalent combination of experience, skills, or education (including relevant non-traditional degree programs or job training programs).

One (1) or more years of experience with cloud-based printing solutions preferred.

One (1) or more years of experience with administrative and clerical procedures.

Experience with Microsoft Office (Outlook, Teams, Excel, PowerPoint) and demonstrated ability to learn other applications as needed.

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