Learning & Development Coordinator in at LeafHome

About Leaf Home

At Leaf Home, we are powered by people on a single mission to make homeownership easy. Weve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Womens Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win Being driven every day to win is who we are
• People Powered Recognized as a top Ohio and U.S. workplace by Great Place to Work, Energage, and more
• Family Feel with Enterprise-Level Resources You are important to us, and weve built a culture youll love
• Support Inclusion, sustainability, and reliability surround everything we do
• Personal Growth Dedicated to providing resources and encouragement for employee growth
• Mobility Locations throughout the U.S. and Canada, with continued expansion

Position Summary

The Learning & Development Coordinator supports systems, instructor-led trainings, programs, projects, and other operations within the Talent Development team. This role is responsible for Learning Management System (LMS) administration, troubleshooting, and customer service related to the LMS. In addition, this role will lead the administration and maintenance of data for L&D processes, including legal compliance training, goal administration, and any IT or HRIS partnerships needed for escalated LMS needs. The L&D Coordinator supports offerings that include scheduling, tracking enrollment and attendance, reporting, supporting facilitator or instructor needs, creating marketing materials and tools related to L&D offerings. Additionally, this role will deliver ad-hoc L&D requests, including building training materials, providing administrative support for talent programs, and working closely with the Talent Development team to deliver their strategic objectives for the year.

Essential Duties and Responsibilities:

• Respond to ongoing L&D mailbox or ticket requests with high levels of customer service and timeliness. Partner with other L&D teams to meet their needs as the primary LMS administrator and point person for LMS troubleshooting.
• Organize, launch, and track compliance for annual legal compliance training, along with ad-hoc training needs to support HR, Safety, Legal, IT, and other functions training needs.
• Support the Talent Development team in collecting employee goals, creating simple training decks, videos, and job aids, and partnering with HRBPs to track goal submission throughout the year. Support L&D or other talent processes within the Docebo LMS or UKG systems as needed.
• Perform administrative duties for L&D offerings, including scheduling, building instructor-led trainings (ILTs) and eLearnings, tracking enrollment and attendance, supporting facilitators or instructors as needed (e.g., joining calls to provide support or testing), etc. Create marketing materials (i.e., newsletters, communications, job aids) and other tools to enable learners to engage with the L&D offerings.
• Shadow ILTs and co-facilitate some trainings, where appropriate.
• Create training decks, speaker series, and coordinate simple L&D offerings or projects with supervision and support from the Talent Development team.
• Support talent development programs with scheduling, event support, and building materials.

Experience and Minimum Qualifications:

• Undergraduate (Bachelor's) degree in Human Resources, Education, Business, or a related field
• 1-2 years of experience in an HR, L&D, or related area.
• Ability to learn systems quickly and be willing to self-educate and troubleshoot.
• Strong organizational skills and the ability to juggle several programs or projects at once.
• Strong customer service skills, willingness to learn new systems and skills, and interest in learning L&D.
• Presentation skills with the ability to conduct themselves in a professional and engaging manner with audiences of varying leadership levels.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

• Proficiency using Microsoft Office Suite.
• Experience in a Learning Management System (LMS).

Travel Requirements:

No travel required (stationary work location).

Overtime/Additional Hours Requirements:

Overtime hours may be required based on business needs.

Physical Requirements:

Normal Office Environment

Are We Your Company?

Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers Building trusted relationships at the core of everything we do
• Empowering Employees Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities Giving back to the places our customers and employees call home

What We Offer

• Industry-leading compensation package
• Competitive medical, dental, and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health, wellbeing, financial wellness, and childcare benefits
• Opportunities for growth and advancement

Additional Perks

• Employee assistance program with 24/7 legal, financial, and counseling support
• Employee discount marketplace with thousands of savings options
• Gym membership reimbursement
• Employee resource groups, including VetConnect and the Womens Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work Certified. Additional recognitions include:

• Remodeling 550 list placements
• Qualified Remodeler Top 500 rankings
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/.

Diversity and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.