Sr Software Engineer- Business Automations - Bay Area in San Francisco, California at Syndesus

Senior Software Engineer, AI Automations
About the CompanyOur client is a fast-growing Y Combinator-backed Voice AI startup reimagining the contact center with cutting-edge voice AI. Since launching 18 months ago, thousands of companies now use their AI voice agents to handle sales, support, and logistics calls that previously required large human teams. With $60M ARR (up from $5M at the start of 2025) and a team of 30, they're scaling fast. Their 2026 vision is to build a modern CX platform where entire contact centers are powered by AI — frontline agents, QA analysts, and managers, all continuously executing, monitoring, and improving customer interactions.
Recognised on the a16z top 50 AI apps list, Brex's Fast-Growing Software Vendors of 2025 (#4), Wing's Enterprise Tech 30, and consistently ranked among the top startups on the Lean AI Leaderboard.
The RoleAs a Senior Software Engineer focused on AI Automations, you'll build and own the internal systems that power how the company operates, sells, hires, and stays compliant. This is a high-leverage, cross-functional engineering role focused on automating business-critical workflows across HR, GTM, Finance, Security, and Operations. You'll work directly with founders and functional leaders to turn manual, error-prone processes into scalable, reliable systems using modern tooling, APIs, and LLMs.
Ideal for an engineer who enjoys full-stack development, moves quickly in 0–1 environments, and wants to deeply understand how a fast-growing AI company actually runs.
Key Responsibilities

• Build core business automations end-to-end: requirements, architecture, implementation, deployment, and iteration
• HR & Recruiting: resume ingestion and candidate evaluation pipelines, candidate scoring systems, AI-assisted recruiting tools (screening, recruiter assistants, interview coordination), automated candidate outreach and follow-ups
• Security & Compliance: automations for customer contracts (BAA, DPA, DocuSign workflows), automated security and compliance questionnaires, partnering with legal and security stakeholders to encode compliance logic into reliable tools
• Operations & Finance: accounts receivable workflows, invoicing support, automated customer communications, enterprise customer onboarding tooling
• GTM & Revenue Engineering: CRM and GTM automations, customer lifecycle automations (signup, onboarding, expansion, renewal), targeted website/ads/email personalization
• Integrations & Platforms: integrate with third-party systems, design APIs and internal services that scale company growth

You Might Thrive If You

• Have a Bachelor's degree in Computer Science, Computer Engineering, or a closely related technical field
• Have 2+ years of full-stack professional software engineering experience
• Have 1+ year working with React and Python and are comfortable building user-facing features
• Have 1+ year of startup experience and are comfortable with ambiguity and fast iteration
• Are strong across backend, frontend, and integrations — not just one layer
• Enjoy working on internal tools that directly impact how teams operate
• Can translate messy business problems into clean technical systems
• Move quickly on 0–1 projects without needing heavy process or direction
• Communicate clearly with non-engineering stakeholders and cross-functional partners
• Prefer ownership and responsibility over narrowly scoped tickets
• Bonus: experience partnering with GTM, Ops, Finance, or Legal teams; prior internal tooling/automation/workflow systems work; hands-on experience with CRM, billing, or compliance-related systems

Compensation & Benefits

• Base: $200K – $300K
• Equity
• Relocation: $10K (relocation within 4–6 weeks; remote work permitted during transition)
• 100% medical, dental, and vision coverage
• DoorDash credit for meals
• Wellness reimbursement
• Commuter reimbursement
• Phone bill reimbursement
• Internet reimbursement
• Visa sponsorship available (H1B, TN, L-1, E-3, F-1 OPT/CPT, O-1)

Location & Schedule

• Onsite, Redwood City, CA (Bay Area)
• 5 days onsite + 1 day remote (Sundays)
• 60~70 hours/week — this is for ambitious builders at a stage in their career where they want to go all in

Compensation Philosophy

• Best Offer Upfront — choose from three cash-equity balance options; no negotiation needed
• Top 1% Talent — above-market pay (top 5 percentile)
• High Ownership — small teams, >$1M revenue/employee, significant equity
• Performance-Based — offers tied to interview performance, not experience or past salaries

Interview Process

Recruiter intro call (15 min)

Practical coding test (45 min)

Tools and integration test (45 min)

Onsite (3 hours): full-stack engineering, tools and automation design, GTM cross-functional collaboration, business judgment

CompensationThe base pay range for this role is $200,000 – $300,000 per year.