ELECTRICAL FIELD SERVICE TECHNICIAN in West Bend, Wisconsin at Power Parts International Inc

Electrical FIELD SERVICE TECHNICIAN

A field service technician is responsible for startup, repair, and maintenance of induction heating and melting equipment for a Midwest-based company. The position requires a strong electrical knowledge with induction heating and melting equipment experience.

DUTIES AND RESPONSIBILITIES:

-Testing and repairing induction heating and melting equipment by traveling to the location of the customer.

-Providing troubleshooting as well as performing the installation of equipment.

-Work on site at Power Parts to repair, refurbish, and upgrade customer equipment.

-Provide telephone support to the customer in order to perform troubleshooting.

-Conduct training sessions with customers.

-Provide and take direction from home office management.

SKILLS AND SPECIFICATIONS:

-Must be willing to travel 75-90% of the time.

-BSEE or Associate Degree with equivalent experience required.

-Must possess superb customer service skills and the ability to diagnose and solve problems.

-Must be able to work independently.

-Must have good technical writing and oral communication skills.

-Must be able to use diagnostic equipment such as oscilloscopes, meters and high voltage

testers.

-Must be able to read schematics and perform visual inspections.

-Knowledge of induction and heat treating experience is a big plus.

-Familiarity with working on high voltage and high power circuits.

-Knowledge of PLC’s and troubleshooting.

-Knowledge of troubleshooting motor controls and drives a plus.

Compensation includes Base + Profit Incentive + Profit Sharing/401K. Benefits include health insurance and dental insurance.