Airline Service Operator in West Rockhampton, Queensland at WINKEL Investments Pty Ltd

WINKEL Aviation Services agents for QantasLink have vacancies at our Rockhampton Regional Airport location. We're looking for highly motivated candidates seeking work in an exciting, fast-paced environment. The successful applicants will be trained in all aspects of Airline operations. Your duties may include all or some of the following:

Airside Service Operator: Responsibilities include, but are not limited to:

• Baggage handling, including loading and unloading Aircraft

• Marshalling Aircraft onto Parking Bays

• Unloading, loading baggage and freight

• Operating Aircraft service equipment, including Aircraft stairs, Tow vehicles and Passenger assistance devices.

• Freight consignment/ dedicated Aircraft Freighter Ground Handling.

• Cabin Cleaning on the arrival of the terminating aircraft.

• Opportunities to gain experience across multiple areas of airport operations, including Customer Service, check-in and Qantas Regional Lounge hosting.

To be successful in this position, you must have the following:

• Employees must hold a current State driver's license.

• Employees must be eligible to obtain an Aviation Security Identification Card (ASIC).

• Demonstrates willingness to obtain a Responsible Alcohol License (RSA) for Lounge hosting tasks.

• Available to travel away for initial training.

• Willing to work a rotating roster over 7 days. Some split shifts.

• Pass a mandatory pre-employment drug and alcohol screening.

• Whilst all training is provided, previous experience with airline systems would be advantageous.

• Strong communication skills and the ability to remain calm under pressure.

• A mature approach when dealing with customers with special needs.

• Work without direct supervision.

• Possesses great time management skills.

• Impeccable grooming and presentation.

• Ability to work safely and adhere to safe work practices.

• To be physically fit and able to lift a maximum of 32kg repetitively.

• Accept responsibility, make decisions, and take the initiative.

• Work outdoors.

• Communicate via ground-to-air radio (existing AROC desirable)

If you can see yourself in this role, please submit your CV and a covering letter to: The Manager, Winkel Aviation Services, Rockhampton Airport.

Email: rockhampton@winkel.com.au

Applications close 19th June 2026