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Lead Shop Technician in Greensburg, Pennsylvania at Taurus Industrial Group

NewJob Function: Facilities
Taurus Industrial Group
Greensburg, Pennsylvania, 15601, United States
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Job Description

POSITION SUMMARY

The Lead Shop Technician delivers advanced technical service on hydraulic and induction heating/bolting equipment within the Depot Repair Center, and serves as the primary liaison between Taurus, OEM partners, and clients. This role directly supports SP&R growth by driving asset utilization, converting idle equipment into rental revenue, and identifying expansion opportunities across the Northeast region.

KEY RESPONSIBILITIES

  • Manage service and repair workflow for hydraulic and induction heating/bolting equipment against OEM production schedules.
  • Identify underutilized assets and convert them into revenue-producing rental inventory.
  • Support rental and asset-based portfolio growth across industrial and power services in the Northeast through proactive opportunity identification.
  • Perform shop installations, diagnostics, repairs, and preventative maintenance; support field services (bolting, heat treating, field machining, specialty tooling).
  • Process repair orders, allocate components, and coordinate parts procurement with management and vendors.
  • Document all service, repair, and maintenance activity accurately and promptly for depot and client records.
  • Serve as the technical face of Taurus to clients and OEM partners, upholding service quality and reputation.
  • Uphold quality control, safety, and operational compliance within the repair center and machine shop.
  • Partner with technicians, sales, and management to resolve issues, improve process, and drive customer satisfaction.

QUALIFICATIONS

  • High school diploma required; technical/trade certification preferred. 5–6 years of experience in an industrial or technical service environment.
  • Strong working knowledge of electrical, mechanical, and specialty equipment relevant to Taurus's service lines.
  • Ability to read and interpret technical manuals, blueprints, and OEM documentation.
  • Strong troubleshooting, problem-solving, and attention to detail.
  • Effective written and verbal communication for client- and OEM-facing responsibilities.
  • Demonstrated commitment to safety standards and best practices.

PHYSICAL DEMANDS

  • Primarily shop-based; approximately 10% sitting, 30% walking, 60% standing.
  • Regular lifting, carrying, and moving of tools, equipment components, and documentation.
  • Occasional travel between company locations, client sites, and depots.

KEY PERFORMANCE INDICATORS

Performance in this role will be measured against the following targets:

KPI

Target

Frequency

Repair Turnaround Time

≥95% of jobs completed within OEM-scheduled window

Monthly

First-Time Fix Rate

≥90% of repairs resolved without repeat visit/rework

Monthly

Idle Asset Conversion

Identify and convert ≥4 underutilized assets/quarter to rental-ready inventory

Quarterly

Documentation Compliance

100% of service/repair logs completed within 24 hrs of job close

Monthly

Rental Opportunity Pipeline

≥6 qualified customer/project leads sourced (Northeast region)

Quarterly

Safety Compliance

Zero recordable incidents; 100% adherence to shop safety protocol

Monthly

Customer/OEM Satisfaction

≥4.5/5 average feedback score from client and OEM liaison interactions

Quarterly

This position is critical to the smooth operation of the Depot Repair Center and GTS Rentals, and contributes directly to SP&R's growth objectives.

Job Location

Greensburg, Pennsylvania, 15601, United States

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