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Charge Technical Assistant in El Paso, Texas at BB Imaging

NewEmployment Type: Full-Time
BB Imaging
El Paso, Texas, United States
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Job Description

At BB Imaging, people come first — always. As a team member, you know firsthand that our commitment goes beyond the work we do. We hold ourselves to a standard of clinical excellence, lead with compassionate care, and create an environment where our people are supported, trusted, and empowered to grow.

If you’re interested in expanding your impact while helping elevate the standard of care, this may be your next step.

We're seeking an experienced Technical Assistant ready to step into a leadership role as Charge Technical Assistant  to support our team. As you know, Technical Assistants (TA) are behind-the-scenes heroes that perform administrative and customer service tasks to ensure patients have a positive office visit and sonographers have an efficient workday. You will work onsite at different clinics throughout the assigned region to ensure an effective team and clinical workflow. As Charge TA, you will collaborate with Charge Sonographers, reporting to the Clinical Support Manager to support BB Imaging.

This is an opportunity to grow your career while helping shape a team that puts people first and holds quality as the standard — not the exception.

YOU’LL GET:
  • Opportunities for wage advancement
  • Ongoing professional development to enhance your skills and knowledge
  • The chance to be a key contributor to our dynamic growth and evolution, leveraging your expertise to shape our future success.

WHO YOU ARE:
  • 1+yr have maintained good standing with BB Imaging
  • High school graduate or GED holder
  • 1-2 years of experience in hospitality, healthcare, or administration
  • Expert in the TA role, responsibilities, and expectations.
  • Strong communicator with excellent customer service skills
  • Comfortable working in fast-paced environments
  • Adept in following directions, especially when handling sonographic equipment
  • Ready to comply with health and safety policies and protocols
  • Able to remain calm in emergencies or patient distress
  • Comfortable sitting for long periods
  • Capable of lifting or moving patients, including those in wheelchairs or stretchers
  • Capable of moving heavy equipment on wheels (up to approximately 500 pounds)

WHAT YOU’LL DO:
  • Delegate responsibilities within the clinic including but not limited to:
  • Team member training
  • Equipment maintenance including directing IT tickets
  • Daily quality assurance in clinic for client and team
  • Back-office support
  • Provide resources from the Charge Technical Assistant to the team and ensure that everyone is trained and maintains the standards of our clients
  • Positively represent BB Imaging acting as the point of contact for doctors, nurses, sonographers and scheduling staff.
  • Act as the liaison between the Clinical Support Manager, Director of Clinical Services, People & Culture, and clinical team.
  • Guides new team members during orientation and provides training.
  • Travel to different clinics in El Paso to offer clinical support during staff shortage.
  • Address and help resolve issues raised by the organization, physicians, employees, and patients.
  • Assist with invoices
  • Assist with monitoring mileage reimbursements, expense receipts, and time punches.
  • Provides Director of Clinical Services and Clinical Support Manager feedback for staff development.
  • Assist with special administrative projects.
Please note that the duties of this position are subject to change, and the employee may be required to perform additional tasks as needed.

RISK OF EXPOSURE TO BLOODBORNE PATHOGENS: Category 1 - Tasks involve exposure to blood, body fluids, or tissues.

 This is an hourly non-exempt employment opportunity.

 BB Imaging is an Equal Opportunity Employer dedicated to fair hiring practices that support women and babies in underserved communities. Our team represents individuals from diverse backgrounds while being inclusive of BIPOC, LGBTQ, military, and disability.

Job Location

El Paso, Texas, United States

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