Server Assistant in Westfield, Indiana at Clancy's Hospitality

About Company:

Clancy’s Hospitality was established in 1965 in Noblesville, Indiana, by Indiana Restaurant Hall of Fame Member Carl Fogelsong. Pride in technically excellent service, combined with warm hospitality, is the cornerstone of our business. We coach our staff to treat every customer as a guest in our own home—because that’s who we are, and that’s who we’ll always be.

We believe that hospitality, when done well, can be a transformative force in a community.

About the Role:

The Server Assistant plays a crucial role in supporting the front-of-house team to ensure a seamless and enjoyable dining experience for guests. This position involves assisting servers by preparing tables, delivering food and beverages, and maintaining cleanliness and organization in the dining area. The Server Assistant acts as a vital link between the kitchen and the dining room, facilitating efficient service flow and timely delivery of orders. By anticipating the needs of both guests and servers, the Server Assistant helps create a welcoming and hospitable environment. Ultimately, this role contributes significantly to customer satisfaction and the overall success of the restaurant.

Minimum Qualifications:

• High school diploma or equivalent.
• Ability to stand and walk for extended periods during shifts.
• Ability to lift and carry up to 50 pounds.
• Basic communication skills in English to interact with team members and guests.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Preferred Qualifications:

• Previous experience in a restaurant or hospitality environment.
• Familiarity with food safety and sanitation standards.
• Strong teamwork and interpersonal skills.

Responsibilities:

• Assist servers in delivering food and beverages to guests promptly and accurately.
• Prepare dining areas by setting tables, replenishing condiments, and ensuring cleanliness.
• Clear and reset tables efficiently to accommodate new guests.
• Support the team by restocking supplies and maintaining organized service stations.
• Communicate effectively with kitchen staff and servers to coordinate orders and service flow.
• Respond promptly to guest requests and assist in resolving minor issues to enhance the dining experience.
• Adhere to all health and safety regulations to maintain a clean and safe environment.

Skills:

The Server Assistant utilizes strong organizational skills daily to maintain an orderly dining environment and ensure that all necessary supplies are readily available. Effective communication skills are essential for coordinating with servers and kitchen staff to deliver timely and accurate service. Physical stamina and agility are required to move quickly between tables and service areas while carrying trays and clearing dishes. Attention to detail helps in setting tables correctly and maintaining cleanliness standards, which directly impacts guest satisfaction. Additionally, problem-solving skills enable the Server Assistant to respond promptly to guest needs and support the team in a dynamic, fast-paced setting.