Food & Beverage Manager in Gallatin, Tennessee at Tennessee Grasslands LLC

Grasslands Club is seeking a dynamic and service-driven Food & Beverage Manager to oversee daily restaurant, bar, and event dining operations while delivering an exceptional experience for our members and guests.

This leadership role is responsible for managing front-of-house food and beverage operations, including staff scheduling, payroll oversight, service standards, and team development. In this role, you'll work closely with culinary leadership, event teams, and club leadership to ensure seamless service execution, strong financial performance, and a culture of hospitality excellence.

Operations & Service Excellence

Oversee daily food and beverage operations including restaurants, bars, and member events to ensure exceptional service and member satisfaction.

Maintain high service standards aligned with Grasslands Club hospitality expectations.

Monitor dining room operations and service flow to ensure efficiency and consistency.

Address member feedback and resolve service issues promptly and professionally.

Collaborate with culinary leadership to support menu execution and overall dining experience.

Recruit, train, mentor, and supervise front-of-house staff including servers, bartenders, and support staff.

Foster a positive team culture focused on accountability, professionalism, and service excellence.

Identify staff strengths and develop team members’ skills through coaching and ongoing training.

Conduct regular performance discussions and support leadership development within the team.

Develop and manage weekly staff schedules based on business levels, events, and operational needs.

Oversee timekeeping and payroll accuracy, ensuring proper tracking of hours, overtime, and compliance with company policies.

Monitor labor costs and adjust staffing levels to maintain efficiency while delivering exceptional service.

Ensure compliance with wage and hour regulations and internal payroll processes.

Assist in developing budgets and financial goals for food and beverage operations.

Monitor departmental financial performance including sales, labor costs, and operational expenses.

Implement cost-control measures and support initiatives to maximize revenue and profitability.

Ensure compliance with all health, safety, and sanitation regulations.

Maintain ServSafe and food safety standards across all operations.

Ensure adherence to club policies, procedures, and service standards.

Work closely with the Events and Banquet teams to ensure successful execution of club events, tournaments, weddings, and member functions.

Participate in planning special dining experiences, promotions, and club programming.

ServSafe Manager Certification or equivalent Food Safety certification.

3+ years of food and beverage management or supervisory experience.

Demonstrated experience managing staff schedules, payroll processes, and labor budgets.

Strong knowledge of food safety standards and health regulations.

Proven ability to lead teams and maintain high service standards.

Experience with POS systems, scheduling software, and payroll/timekeeping platforms.

Strong understanding of service training and staff development.

Bachelor’s degree in Hospitality Management, Business Administration, or related field, a plus

Experience in a private club, resort, or luxury hospitality environment, a strong plus.

Leadership: Ability to motivate, coach, and develop high-performing teams.

Operational Management: Strong organizational skills to manage multiple service areas simultaneously.

Labor & Payroll Oversight: Experience managing schedules, payroll accuracy, and labor efficiency.

Financial Acumen: Ability to analyze reports, manage budgets, and control costs.

Communication: Strong interpersonal skills to interact effectively with members, guests, and staff.

Problem Solving: Ability to address operational challenges quickly and effectively.

Hospitality Mindset: Commitment to delivering exceptional service and member experiences.