Senior Technical Solutions Engineer in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Technical Solutions Engineer in United States.

This role is an excellent opportunity for a technically skilled professional who enjoys solving complex customer challenges while working at the intersection of cybersecurity, compliance, and enterprise SaaS solutions. You will play a critical role in driving successful customer adoption by delivering technical guidance, integration expertise, and hands-on implementation support across diverse environments. Working closely with Customer Success, Product, and Engineering teams, you will help customers maximize platform value through onboarding, automation, integrations, and ongoing enablement. The environment is fast-paced, collaborative, and innovation-focused, offering strong ownership and direct customer impact. Ideal candidates are customer-centric problem solvers who combine strong technical knowledge with excellent communication skills and a passion for delivering scalable, high-value solutions. This position also provides the opportunity to work with modern cloud technologies, APIs, automation frameworks, and enterprise-grade security platforms.

• Lead post-sales onboarding and implementation activities to ensure customers achieve production readiness and long-term platform adoption.
• Support deployments across diverse environments including Docker, Kubernetes, cloud platforms, and enterprise infrastructures.
• Conduct solution workshops with customers to gather requirements, define technical objectives, and recommend scalable implementation strategies.
• Develop Python scripts and custom integrations to support data migration, automation, and interoperability with external platforms and commercial tools.
• Create, maintain, and document integration scripts, APIs, and technical workflows to support extensibility and customer-specific use cases.
• Deliver technical demonstrations, solution presentations, and training sessions for customers and internal stakeholders.
• Collaborate closely with Product and Engineering teams to communicate customer requirements, validate new features, and contribute to product improvements.
• Enable Customer Success teams by developing technical documentation, hands-on exercises, product examples, and educational resources.
• Provide ongoing technical support, troubleshooting, and issue resolution to ensure strong customer satisfaction and platform utilization.
• Identify opportunities to increase adoption, expand customer usage, and improve long-term customer outcomes through technical guidance and strategic engagement.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field with 10+ years of relevant experience, or a Master’s degree with 7+ years of experience.
• Strong experience in technical solutions engineering, professional services, customer-facing technical consulting, or enterprise SaaS support roles.
• Proficiency in scripting languages such as Python or Bash, with experience in at least one additional programming language including JavaScript, TypeScript, Go, Java, C#, Rust, SQL, or similar technologies.
• Experience working with structured and unstructured data, REST APIs, integrations, and data transformation processes.
• Hands-on experience integrating enterprise software platforms using APIs or custom point-to-point integrations.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform is highly desirable.
• Knowledge of containerization and orchestration technologies including Docker and Kubernetes.
• Strong requirements gathering, troubleshooting, and diagnostic skills with the ability to solve complex technical issues efficiently.
• Excellent communication and collaboration abilities with experience working across cross-functional teams and customer environments.
• Proven experience within enterprise software, B2B SaaS, cybersecurity, or GRC-focused organizations.
• Ability to thrive in fast-paced startup environments while maintaining strong customer focus and attention to detail.
• U.S. Citizenship required, with the ability to meet background check and compliance requirements.

Benefits:

• Fully remote work environment with flexibility and strong work-life balance support.
• Opportunity to work within a fast-growing and innovation-driven cybersecurity and compliance technology company.
• Exposure to cutting-edge technologies including cloud infrastructure, automation, APIs, and Kubernetes ecosystems.
• Collaborative and highly skilled team environment focused on customer success and technical excellence.
• Career growth opportunities with strong cross-functional exposure and ownership.
• Ability to influence product development and customer success initiatives directly.
• Dynamic startup culture encouraging innovation, continuous learning, and technical creativity.
• Opportunities to work on enterprise-scale customer challenges across security, compliance, and risk management domains.