Case Coordinator I in Jacksonville, Florida at Streamline Imaging LLC

Streamline Work Comp — Full Time Case Coordinator (Remote)
Pay: $17.00/hour (Level 1 - Entry Level only)
Schedule: Monday–Friday 100% Remote | Equipment Provided
U.S. Residents Only (excluding NY, WA, DC, OR, UT)

About the Role
We are seeking a highly organized, detail-oriented Case Coordinator to support patient care coordination in a fast-paced healthcare environment.
This is a phone-intensive role where you will spend the majority of your day making outbound calls to patients and providers, managing cases, and ensuring timely follow-up and documentation.
This role is an entry point into the organization, with strong opportunities for advancement based on performance.

This role is best suited for individuals who:
• thrive in high-volume environments
• are comfortable being on the phone most of the day
• can manage multiple cases with accuracy and efficiency

What You’ll Do
• Make outbound calls throughout the day to patients and providers
• Coordinate care by scheduling appointments and following up on cases
• Document all interactions accurately in real time
• Track multiple cases and ensure timely completion of tasks
• Communicate clearly and professionally with patients, providers, and internal teams

What We’re Looking For
• Experience in call centers, healthcare coordination, scheduling, or high-volume environments
• Ability to manage multiple tasks and cases simultaneously
• Strong attention to detail and accurate documentation skills
• Clear and professional communication skills
• Comfort with back-to-back calls for most of the workday

This Role May Not Be a Fit If:
• You prefer mostly inbound calls
• You are not comfortable being on the phone throughout your shift
• You prefer slower-paced or less structured work environments
• You are unable to work from a private, distraction-free workspace

Work Environment Requirements
• Private, quiet workspace
• Reliable internet connection
• Ability to work without interruptions (no caregiving during shift hours)

Why Join Us
• Fully remote position
• Stable, full-time schedule
• Clear promotion-from-within culture
• Real opportunity to grow your career in healthcare operations

Interview Process
• Recruiter phone interview
• Typing speed test (email link)
• Final video interview with management

Application Status and Communication:
Only candidates selected to move forward will be contacted directly via email. Please do not call or email our home office for application status updates. There is no direct phone number for Recruiting. Application updates are available only from the recruiter via email.