Treatment Technician Audiology in Williamsville, New York at Virsono Hearing Centers

Treatment Technician

Description

Are you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Audiology Technician/Medical Assistant and be at the forefront of revolutionizing how we serve our community.

Hours: Monday - Friday 8am - 5pm

Position Summary:
As the Audiology Technician/Medical Assistant, you'll be at the heart of our operations, reporting to the Regional Clinic Manager and collaborating closely with our licensed audiologists. Your role is pivotal in ensuring the seamless flow of our clinic — from performing basic hearing screenings and assisting with hearing aid checks, to using our state-of-the-art EMR system, overseeing audiological tests, and assisting in tele-audiology functions. This is your opportunity to make a tangible difference in the lives of our patients every day.

Primary Job Responsibilities:

• Serve as the first point of contact for patients, delivering exceptional service and support both in-person and over the phone.
• Assist audiologists with pure-tone and speech audiometry, tympanometry, and other basic hearing screenings under supervision.
• Support hearing aid fittings, cleanings, minor repairs, and troubleshooting for patients.
• Take detailed patient histories and prepare patients for audiological exams and treatment.
• Collaborate with our remote Treatment Coordinator and Treatment Specialist to facilitate Tele-Health appointments seamlessly, including setup and operation of tele-audiology equipment.
• Champion infection control protocols at your site, prioritizing the health and safety of both patients and staff, including proper cleaning and calibration of audiological equipment.
• Prepare insightful reports and participate actively in team meetings and daily huddles, driving our collective success forward.

Knowledge and Skills:

• A self-starter with a knack for taking initiative and working autonomously.
• Exceptional communication skills, with the ability to thrive in a multicultural environment.
• Proven problem-solving abilities and a knack for multitasking amidst interruptions.
• Familiarity with audiometric equipment, hearing aid technology, and basic diagnostic hearing tests preferred.
• A compassionate demeanor and a commitment to delivering top-notch patient care.
• Driven by both personal and team goals, with a keen eye for detail and organization.
• A positive attitude and a "can-do" spirit that inspires those around you.
• An unwavering commitment to ethical conduct in all professional dealings.

Education and Experience:

• Medical Assistant certification recommended or equivalent; Certified Audiology Assistant a plus
• Minimum 2 years' experience in a fast-paced medical clinic, audiology practice, or similar setting
• Experience assisting with hearing tests, hearing aid fittings, or audiometric equipment strongly preferred
• EMR proficiency required
• Willingness to enroll in an AuD Tech distance program
• Strong communication, multitasking, and organizational skills
• Working knowledge of HIPAA and infection control standards
• Available Monday–Friday, 8am–5pm, on-site; able to lift up to 25 lbs
• Authorized to work in the U.S.; background check required

Are you ready to embark on an exciting career journey where your talents are recognized, and your impact is felt every day? Join us in shaping the future of audiology care. Apply now and be part of our transformative team!