ACH Specialist in Hixson, Tennessee at Scenic Community Credit Union

In 1954, the Chattanooga DuPont Plant was one of southeast Tennessee’s largest employers, hiring people from all over the tri-state region. Some of these people saw the need for a different kind of financial institution – one that could meet the financial needs of all its employees, including those with more limited means. Recognizing that credit unions embraced the philosophy of “people helping people,” the wheels were set in motion. On February 26, 1954, the Chattanooga DuPont Nylon Employees Credit Union was organized and chartered.

Since then, many changes have shaped Scenic Community Credit Union into the strong financial institution it is today. Mergers and expansions have allowed us to serve a larger group of people better than ever before. But our philosophy is the same as that of the original founders: we strive to advance financial peace of mind within our community.

At Scenic Community Credit Union, we know you're more than just a number. We know the important numbers that matter most; the ones that tell your story! From starting your financial journey, to planning for your first home and reaching your family's financial goals. We're here to celebrate your story not just your balance. From milestones to memories, we're here to celebrate every moment that counts. When you join SCCU, you're not just a member, you are part of a community that values every number and every story.

PURPOSE: The ACH Specialist is responsible for the accurate and timely processing of Automated Clearing House (ACH) transactions and vendor payments in a Symitar-based environment. This role ensures the integrity of financial data, compliance with NACHA regulations, and the smooth execution of accounts payable operations. The ideal candidate will have demonstrated experience working within the Symitar Episys core system and a strong understanding of ACH processing in a credit union setting.

Key Responsibilities

ACH Processing (Symitar)

• Manage daily ACH operations including origination and receipt files using Symitar’s ACH module.
• Monitor and process exceptions (returns, NOC corrections) directly through Symitar and JHA-hosted services.
• Perform timely settlement and reconciliation of ACH entries and general ledger interfaces within Symitar.
• Maintain and review ACH reports, batch logs, and exception queues to ensure all entries are completed without error.
• Research and resolve ACH-related member inquiries, unauthorized transactions, and disputes according to NACHA guidelines.

Accounts Payable (AP) Backup

• Process all incoming invoices and recurring bills, ensuring accuracy and timely payment using Symitar and integrated AP systems
• Enter, code, and reconcile vendor invoices to the general ledger in Symitar.
• Initiate and manage check, ACH, and wire disbursements; prepare AP batches for approval and posting.
• Maintain accurate vendor master files in Symitar, ensuring current W-9s and payment terms are in place.
• Support month-end close by reconciling AP and ACH-related GL accounts and assisting with accruals.

In addition to the aforementioned duties and responsibilities, any and all duties and responsibilities assigned by Management that may be deemed necessary or needed in the promotion and continuance of the credit union and are job related.