Director of Account Management in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Account Management based in United States.

This role sits at the intersection of client strategy, healthcare analytics, and high-touch account leadership, supporting large self-insured employers in optimizing their healthcare programs through data-driven insights. You will act as a trusted advisor to senior client stakeholders, translating complex healthcare and claims data into clear, actionable strategies that drive measurable cost savings and program improvements. The position combines relationship ownership, strategic consulting, and hands-on coordination across analytics, clinical, and technical teams. You will play a key role in ensuring clients receive high-value insights that are both technically robust and easy to operationalize. In this highly collaborative environment, you will help shape long-term client success while strengthening enterprise relationships. The role requires strong analytical fluency paired with exceptional communication and leadership skills. You will operate in a fast-paced setting where client impact, precision, and responsiveness are critical.

You will own and grow strategic client relationships while ensuring the delivery of high-quality healthcare analytics solutions that drive value and client satisfaction.

• Serve as the primary point of contact for large self-insured employer clients, building long-term strategic partnerships and ensuring high satisfaction.
• Act as a trusted advisor, translating healthcare claims data and analytics into actionable business and cost-saving strategies.
• Lead client engagement cycles including regular check-ins, executive presentations, and strategic business reviews.
• Collaborate closely with internal teams (data science, clinical, operations, and leadership) to ensure accurate, timely, and impactful delivery of insights.
• Oversee onboarding and implementation processes, coordinating with carriers, PBMs, and external data partners to ensure high-quality data intake.
• Identify opportunities for program enhancement based on analytics, performance trends, and client feedback.
• Translate complex analytical outputs into clear, digestible narratives for both technical and non-technical stakeholders.
• Support cross-functional initiatives that improve client outcomes, operational efficiency, and business growth.

This role requires strong healthcare analytics experience combined with senior-level client management expertise and strategic thinking.

• 5–8+ years of experience in account management, client success, consulting, or related roles in analytics, technology, or healthcare environments.
• Strong background in healthcare data analytics, including experience working with claims data and payment integrity concepts.
• Proven ability to manage senior-level client relationships and operate as a strategic advisor to executive stakeholders.
• Experience working with or around healthcare benefit systems, data warehousing, or payer/provider ecosystems.
• Strong communication skills with the ability to simplify complex technical insights for non-technical audiences.
• Demonstrated ability to manage multiple projects, priorities, and deadlines in fast-paced environments.
• Strong analytical thinking with the ability to identify patterns, derive insights, and develop actionable recommendations.
• Collaborative, hands-on approach with strong problem-solving and stakeholder management skills.
• Bachelor’s degree in business, analytics, economics, or a related field (Master’s preferred but not required).