Administrative Specialist III in Russellville, Arkansas at Arkansas Tech University (AR)

At Arkansas Tech University, we are committed to providing outstanding service and support to students, faculty, staff, and the campus community. The Administrative Specialist III serves a key role in supporting departmental operations through administrative coordination, customer service, records management, data reporting, and office support functions. This position is responsible for maintaining accurate records, reviewing documents for compliance and accuracy, preparing reports and correspondence, supporting budget and operational processes, and serving as a resource regarding departmental procedures and policies.
- Research and compile information from records, databases, and university systems to prepare reports and support departmental operations.
- Prepare correspondence, reports, forms, spreadsheets, and other administrative documents.
- Review applications, records, financial documents, and reports for accuracy, completeness, and compliance with applicable policies and procedures.
- Maintain departmental records, activity logs, databases, and filing systems.
- Provide information, assistance, and guidance regarding departmental procedures and university processes.
- Assist with budget tracking, financial recordkeeping, and expenditure monitoring.
- Support office operations by coordinating workflow, assigning tasks when appropriate, and assisting with administrative processes.
- Assist with the development, revision, and implementation of departmental procedures and operational processes.
- Utilize university software systems and Microsoft Office applications to perform administrative functions.
- Provide exceptional customer service to students, faculty, staff, and external constituents.
- Perform other duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent.
- 1 year of experience in administrative support, office management, or customer service.
- Experience using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Preferred Qualifications:
- College coursework/degree.
- Previous employment in higher education with significant public interaction.
- Experience providing direct customer service.
- Experience maintaining financial records, budgets, purchase requests, or expenditure tracking.
- Experience supporting office operations, workflow coordination, or employee scheduling.
- Ability to manage competing priorities and maintain professionalism under pressure.
- Demonstrated ability to build and maintain effective working relationships diverse stakeholders.
Main Campus - Russellville, AR