La Quinta Inn & Suites Pomona - Front Desk Agent in Pomona, California at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Travelers passing through Pomona on route 10 may find La Quinta Inn & Suites Pomona a convenient stopping point. After a long day of driving, guests will appreciate the soft pillow top beds. The 32 flat panel televisions with premium cable channels are a nice way to unwind and doze off. If you travelers need to connect to any mobile devices, the free wireless high speed Internet access will come in handy. The fitness center is open 24 hours if guests feel like getting in a workout during their stay. If guests need to get some work done at the Business Center, they'll find a PC station where they can tackle anything requiring faster processing than their tablet or laptop can handle as well as printing and faxing capabilities. The Bright Side Market is great for those late night cravings or if guests want a quick snack without having to leave the hotel.
Application deadline for Colorado positions: