PERMIT CENTER SUPERVISOR in Torrance, California at City of Torrance

Responsibilities of the Community Development Department include:

• Building Permits & Online Permitting
• Code Enforcement
• Construction Plan Check and Inspections
• Development Review and Comprehensive Planning
• Engineering Permits and Records
• GIS
• Housing Programs (including Section 8)
• NPDES Administration
• Successor Agency to the Former Redevelopment Agency of the City of Torrance
• Survey Information
• Transportation Planning

The Permit Center Supervisor oversees the day-to-day operation of the Permit Center and performs advanced technical work; coordinates and oversees all customer service and permitting functions; acts as system administrator of the permit issuance system; coordinates workflow activities with other City Departments and state and federal agencies; and provides written and verbal information to the public regarding the permit, business license and development review process, policies and procedures.

This position supervises staff and is responsible for instructing, assigning, planning and reviewing work, evaluating work performance and completing performance evaluations, allocating personnel, implementing employee discipline, and providing training, advice and assistance as needed. The Permit Center Supervisor also reviews and interprets codes and ordinances and recommends changes, additions, and implementation procedures; reads and reviews plot plans, building plans, engineering plans and specifications for completeness and conformance to permit requirements and all applicable regulations; and performs related duties as assigned.

For a detailed job description, click here.
Any combination of education and experience that would have provided the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

Graduation from high school or possession of a GED Certificate; three years of progressively responsible experience as a Permit Technician with at least one year in a supervisory or lead capacity.

Licenses and/or Certificates

Certification as a Permit Technician from the International Code Council (ICC).

Ideal Candidate
In addition to the minimum qualifications, the ideal candidate will possess:

• Proven experience in supervising staff and managing operations in a dynamic customer-service environment;
• Excellent communication and interpersonal skills with the ability to effectively interact with the public, staff, and government officials;
• Demonstrated ability to analyze and resolve complex issues, making sound decisions in a timely manner;
• Ability to train, mentor, and evaluate staff while fostering a collaborative and positive work environment;
• Exceptional organizational skills with the capacity to manage multiple tasks and priorities;
• Outstanding customer service skills; and
• Proven ability to thrive in a fast-paced work environment.

Interested candidates must submit an online application and supplemental questionnaire at www.TorranceCA.Gov/Jobs. First review of the applications will be those received by Tuesday, February 11, 2025.

Application submission will be accepted on a continuous basis until the position is filled. If a sufficient number of qualified applications are received by the first review date, there is the possibility that the recruitment may close at that time.

Only those candidates who best meet the City and Department's needs will be invited to participate in the examination process, which will consist of the following components:

Written Exam: Weighted 60% (Tentatively scheduled on Thursday, February 20, 2025)
Oral Interview: Weighted 40% (Tentatively scheduled on Tuesday, March 4, 2025)
Working Environment:

Work is performed primarily in a standard office environment with extensive public contact and constant interruptions. Physical demands include the ability to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Must be available to work evenings or weekends for special assignments.

Visit www.torranceca.gov to find out more information about our community.

Applicants with disabilities who require special testing arrangements must contact Human Resources. If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date. For further information, click here.

As a condition of employment, candidates must pass a background check.

In addition, the City of Torrance Conflict of Interest Code requires that employees in this classification file an annual Financial Disclosure Statement. Information about this requirement may be obtained from the City Clerk's office.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.