Store Manager - Beverly Hills in Beverly Hills, California at ALC & CO LLC

Summary: As an A.L.C. Store Manager in one of our retail stores, you will lead and support all activities to achieve store business objectives. You will become a brand ambassador through gained product knowledge, with a natural passion for styling, and an ability to develop strong relationships. The SM will be an example to direct reports on how to deliver an exceptional customer experience. You will be responsible for the training and development of store associates to cultivate a strong client book and achieve individual sales goals.

Responsibilities:

• Achieve and exceed productivity and sales plan expectations
• Improve profitability by managing controllable expenses such as payroll, supplies, and shrinkage
• Strong focus on company KPI goals and identifying strategies to ensure performance standards are met
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement
• Development of Sales Stylists and their ability to retain client relationships through consistent outreach and follow up
• Frequently networking in surrounding neighborhood to build relationships and propose local events
• Train and communicate product knowledge to all associates to ensure that the team is able to speak to each collection’s vision and the product’s quality
• Maintain a high level of visual merchandising and housekeeping standards
• Perform all daily paperwork and other operational tasks
• Implement company policies and procedures
• Other Duties as assigned

Qualifications:

• Minimum of five (5) years of experience in luxury/contemporary retail management
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Basic computer skills in retail point of sales system, excel, and word
• Must be able to lift, carry or move objects weighing up to 20 pounds
• Organizational skills and an eye for detail
• Demonstrate strong verbal and written communication skills
• A positive, high energy, entrepreneurial spirit
• Ability to grow and develop direct reports by identifying individual strengths and opportunities
• Able to work retail hours, including weekends and holidays