Scheduling Coordinator II at Ellis Medicine – Schenectady, New York

Exceptional Pay & Generous Benefits - Including DAY ONE benefits!

Do you love to take care of people? Are you a team player that thrives on a diverse team of professionals? At Ellis Medicine, we believe that Communication, Collaboration and Compassion are essential to realizing our Mission to meet the health and wellness needs of our community with excellence. We are looking for a candidate for the Scheduling Coordinator II position that shares these values.

What do we offer at Ellis Medicine?

• Comprehensive and affordable Health, Dental and Vision insurance that starts DAY ONE!
• Generous paid time off to support a work-life balance, including 6 paid holidays
• Tuition Reimbursement and professional development opportunities
• Retirement plan in the form of a 403 (b) with company match after longevity
• Flexible Spending Account and Dependent Care Account-allowing you to set aside pretax dollars to better care for your health and the health of your loved ones
• Free yearlong unlimited CDTA Navigator Pass including Free CDTA bike share program
• Employee Wellness Program
• Employee Assistance Program
• Employer paid Life Insurance

What will you do as an Scheduling Coordinator II?

· Schedule appointments and perform patient checkin/checkout

· Maintain smooth frontdesk flow and deliver excellent customer service

· Manage EMR tasks including scanning, preloading, and documentation of messages

· Complete prior authorizations, referrals (internal and external), and followup on labs and imaging

· Prepare encounters, gather records, handle mail, and reconcile cash at days end

· Process noshow letters, disability paperwork, and workers compensation documentation

· Screen patients and visitors for COVID symptoms

· Ensure accurate patient registration, insurance verification, and demographic updates

· Support clinical staff and assist with practice quality measures

· Train staff, crosstrain across programs, and take on assigned special duties

· Maintain confidentiality, professionalism, and strong communication across all interactions

What do you need to be an Scheduling Coordinator II?

• High school diploma or equivalent (required)
• Minimum 2 years office experience; healthcare office experience preferred
• Associate’s degree in a healthcare discipline with 3–5 years of experience (preferred)
• Strong communication, customer service, and interpersonal skills
• Ability to multitask, stay organized, and work with confidential information
• Proficiency with computer software and EMR systems
• Ability to adapt, float to other practices, and adjust work hours when needed

PHYSICAL REQUIREMENTS:

The position is located indoors under normal working conditions. Should be able to push/pull 25 lbs., lift/move 15 lbs. from floor to table, be able to perform moderately difficult manual manipulations such as using a keyboard, writing and filing for extended periods of time, must be able to perform tasks which require hand-eye coordination such as data entry, typing and using photocopiers. Mobility requirements may include the ability to sit at a computer terminal or work station for a prolonged period of time in addition to being able to squat, stand and walk for a reasonable length of time and distance.

Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, and will prohibit, discrimination on the basis of race, creed, color, religion, sex/gender (including pregnancy), age, national origin, disability (including pregnancy-related conditions), genetic information, predisposition or carrier status, military or veteran status, prior arrest or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, domestic violence victim status, known relationship or association with any member of a protected class, and any other characteristic protected by applicable law violates federal, state and, where applicable, local laws , reproductive health decisions or source of payment, consistent with applicable legislation and to comply with the laws pertaining thereto.

Salary Range: $17.46-$25.32/hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.