Cashier - Front Restaurant at Duck Stop Travel Center – Hodgkins, Illinois

Come join the Duckies Team at Duck Stop Travel Center!

Are you ready to spread your wings and grow with a team that’s all about great food, great people, and even greater memories? At Duck Stop Travel Center, we believe work should be more than just a pit stop — it should be a place where you find purpose, connection, and a few good laughs along the way. With combined experience of almost 60 years, you'll be working with some of best industry leaders in the QSR space, Ron Coglianese and Maria Hernandez!

We’re proud to be a locally owned and operated business that values community, sustainability, and the joy of a job well done. Whether you’re serving guests, supporting your teammates, or keeping the engines of our operation running smoothly, you’ll help deliver our promise of “miles of smiles” to every traveler who walks through our doors.

Duck Stop provides benefits that we know are important to you. Benefit options may differ depending on full-time or part-time employment.

Competitive/Holiday Pay

Flexible Scheduling

Free Shift Meals

Insurance Benefits: Health, Life, Dental, Vision, Disability

Paid Time Off

401(k) Plan

Position Summary

The Front Cashier is the first point of contact for guests and plays a critical role in creating a welcoming, efficient, and positive experience. This position is responsible for order taking, accurate cash handling, guest interaction, and maintaining high standards of hospitality, cleanliness, and communication. The Front Cashier supports the front-of-house team by delivering friendly service with “polite urgency,” ensuring the dining experience aligns with Duck Stop’s standards.

Key Responsibilities

Guest Service & Hospitality

• Greet every guest with eye contact, a smile, and a friendly hello.
• Maintain a warm, positive, and pleasant attitude at all times.
• Practice polite urgency to ensure guests receive fast and friendly service.
• Upsell by offering desserts or add-ons to every guest.
• End each interaction with a sincere thank you and invite the guest to return.

Order Taking & Cash Handling

• Count in the till at the start of the shift to verify the correct amount of cash.
• Handle cash, cards, and transactions accurately and responsibly.
• Have complete knowledge of the full menu to answer questions and help guests make selections.
• Call out “Flying in Front!” to alert the team when guests begin to line up

Safety, Sanitation & Appearance

• Follow all food safety and sanitation procedures, including proper handwashing.
• Maintain a professional and complete uniform at all times.
• Ensure the cashier area is kept clean, safe, and organized

Teamwork & Communication

• Communicate clearly and effectively with teammates and leadership.
• Support the stations to the left and right by assisting when needed.
• Work collaboratively to maintain smooth flow during busy periods.

Station Cleanliness & Stocking

• Maintain an NCO workstation (Neat, Clean, and Organized).
• Keep the cashier area stocked with necessary supplies (bags, napkins, cups, utensils, etc.).
• Ensure the entire station is cleaned, organized, and fully stocked before shift end.

• Strong communication and customer service skills.
• Positive and friendly attitude.
• Ability to work with urgency in a fast-paced environment.
• Basic math and cash-handling ability.
• Ability to stand for long periods and lift up to 25 lbs.
• Previous cashier or customer service experience preferred but not required.

Duck Stop Travel Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by applicable laws.