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Sales Support & Client Relations Specialist at Integrity Tennessee, Inc. – Pulaski, Tennessee

Integrity Tennessee, Inc.
Pulaski, Tennessee, 38478, United States
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Recently UpdatedJob Function:Sales

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About This Position

Sales Support & Client Relations Specialist

Job Title
Sales Support and Client Relations Specialist (Entry Level)
Location
Integrity Tennessee In-office
Industry
Plastic Injection Mold Manufacturing
Job Summary
We are seeking a motivated and detail-oriented Sales Support and Client Relations Specialist to support our sales team and serve as a key point of contact for customers. This entry-level role is ideal for someone looking to build a career in manufacturing sales, customer relations, or account management within a fast-paced, technical environment.
The successful candidate will help coordinate customer communications, support quoting and order processes, and ensure a smooth experience from initial inquiry through production.
Key Responsibilities
  • Serve as a primary support contact for customers, responding to inquiries via phone and email
  • Assist the sales team with preparing quotes, sales documents, and order confirmations
  • Coordinate with engineering, production, and scheduling teams to relay customer requirements
  • Track orders, timelines, and project updates to ensure on-time delivery and customer satisfaction
  • Maintain accurate customer records, pricing details, and communication logs in internal systems
  • Support client onboarding and help maintain long-term customer relationships
  • Follow up on open quotes, orders, and customer requests
  • Assist with basic administrative tasks related to sales and customer service
  • Learn company products, molding processes, and manufacturing capabilities
Required Qualifications
  • Strong communication skills, both written and verbal
  • Professional phone and email etiquette
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks in a deadline-driven environment
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • Willingness to learn manufacturing terminology and processes
Skills & Competencies
  • Customer-focused mindset
  • Clear and confident communication
  • Problem-solving and follow-up skills
  • Team-oriented with a proactive attitude
  • Ability to work effectively in an in-office, collaborative setting
What We Offer
  • Entry-level opportunity with training and mentorship
  • Exposure to the plastic injection molding industry
  • Career growth opportunities within sales or account management
  • Stable, in-office work environment
  • Competitive compensation and benefits package (based on experience)
Physical Requirements
  • Ability to sit or remain in a stationary position for extended periods while working at a computer
  • Frequent use of hands and fingers to operate a computer, phone, keyboard, and other office equipment
  • Ability to communicate effectively with customers and team members via phone, video, and in person
  • Occasional standing, walking, bending, or reaching within the office environment
  • Ability to lift and carry light materials (up to 15–25 lbs) such as files, office supplies, or sample materials
  • Visual ability to read screens, documents, and reports with accuracy
  • Ability to focus and work in a standard office or hybrid work environment with moderate noise levels
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Job Location

Pulaski, Tennessee, 38478, United States
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Job Location

This job is located in the Pulaski, Tennessee, 38478, United States region.

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