What is the role of a Customer Service Representative at All-N-One Outdoor Solutions?

The Customer Service Representative position at All-N-One Outdoor Solutions is a Full-time or part-time position opportunity in the Customer Service field.

Where is this Customer Service Representative job located?

Jefferson City, Missouri, 65109, United States

What type of employment is offered for this Customer Service Representative role?

Full-time or part-time position

What is the expected salary for this Customer Service Representative job?

Compensation will be discussed during the hiring process.

How can I apply for the Customer Service Representative position at All-N-One Outdoor Solutions?

You can apply directly through the application link provided.

Customer Service Representative at All-N-One Outdoor Solutions

Customer Service Representative

At All-n-One Outdoor Solutions, we believe great customer service is the backbone of everything we do. We're looking for a Customer Service Representative (CSR) who enjoys helping people, staying organized, and being at the center of the action. If you like variety in your day and want a role where your work truly matters, keep reading.

What You'll Be Doing

As a CSR, you'll be the friendly voice and welcoming face our customers rely on. You'll support both customer service and sales support, making sure customers feel informed, taken care of, and confident every step of the way.

Customer Service & Communication

Answer phones, emails, and greet customers at the front desk
Schedule irrigation services like repairs, backflow testing, installations, and diagnostics
Keep customers updated on service timelines and next steps
Handle questions and concerns with professionalism, empathy, and follow-through
Keep customer information accurate and up to date in our systems

Sales Support & Lead Management

Enter and manage customer leads in our CRM
Help coordinate follow-ups with prospects and existing customers
Support the sales and irrigation teams by keeping leads organized and prioritized
Look for opportunities to recommend additional services or products that benefit the customer
Assist with basic sales documentation and reports

Payments, Products & Office Support

Take payments over the phone and at the front desk
Help with basic transaction documentation
Assist customers with product purchases (including PetStop products)
Keep the front office clean, organized, and professional
Step in to support teammates when coverage is needed

Teamwork & Continuous Improvement

Work closely with irrigation, sales, and operations teams
Spot inefficiencies and suggest better ways to do things
Stay flexible and help where needed to support team goals

What We're Looking For

3–5+ years of experience in customer service, sales support, or administrative work
Strong organizational skills and attention to detail
Comfortable using CRM systems, Microsoft 365, and common office software
Clear, confident communicator (written and verbal)
Ability to juggle multiple tasks in a fast-paced environment
Customer-first mindset with solid problem-solving skills
Willingness to learn irrigation services and systems (we'll help!)
Dependable, accountable, and follows through

What It's Like to Work Here

Office-based role with regular customer interaction
Monday–Friday schedule with limited overtime
Seasonal variety — no two weeks look exactly the same
Supportive team that values positivity, accountability, and growth

Physical Requirements

Ability to sit for extended periods while working at a computer
Ability to lift and carry up to 25 lbs. occasionally

Why All-n-One?

Great results start with great people. As a full-service outdoor solutions company, we value hard work, straight talk, and continuous improvement. Team members are encouraged to understand how the business works, contribute ideas, and expand their skill sets. If you value clarity, accountability, and the opportunity to grow, this is a place where you can build more than just a job.

Full-time benefits package
Paid time off and holidays
Profit-Sharing
Opportunity to grow into long‑term leadership within the company
Team‑focused environment built on accountability, quality, and trust
Financial literacy education and open book management

Real-world marketing experience (not just theory)

Apply Now

If you enjoy helping people, staying organized, and being part of a team that actually works together — we'd love to meet you.

After applying, please complete the short behavioral assessment linked below. This assessment is not used to make hiring decisions—it simply helps us understand and support your strengths.

Assessment Link:
https://assessment.predictiveindex.com/cd3582f5-e62b-4e7a-a26a-362bd7b66b75

All-n-One Outdoor Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Customer Service Representative at All-N-One Outdoor Solutions – Jefferson City, Missouri

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