Ocean Import Booking Representative at Laufer Group International – Kansas City, Missouri

Company
Headquartered in New York with another 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics solutions. Laufer has an established logistics and service solution that provides customers with improved shipping flexibility, enhanced operational control, and exceptional customer service. Each customer has access to a customized logistics platform providing air freight and ocean services, logistics, customs brokerage, and purchase order and export management.
Laufer is a different type of logistics company. We strive to make our industry more progressive. We challenge conventional ways of doing business by developing innovative and customized supply chain solutions. We help our customers break away from yesterday's business model to succeed in today's world.

Operational Responsibilities

• Review daily booking activity from an operational and compliance perspective. Review routing, carrier selection, sailing schedules and transit time to ensure compliance with company and client expectations
• Audit bookings to ensure PO/shipment management requirements are adhered to (PO/SKU construct, piece count description, etc.)
• Ensure all required fields and codes are accurately maintained and issues identified and resolved at time of booking
• Ensure AMS & ISF, E-Manifest (ACI), Japan AFR accuracy is maintained and BOL's are on file. Identify and resolve issues at time of booking
• Timely presentation of booking confirmations and manage all required follow up with clients and agents
• Ensure out gate, container loaded, in gate dates are accurately maintained and milestones are updated and reported as necessary
• Ensure transshipments are tracked and sailing schedules maintained. Manage and report delays to effected parties
• Issue loading and revised loading confirmations timely
• Create file numbers at the appropriate time and ensure documentation/traffic departments are aware of any issues that may impact schedules

Key Skills and Qualifications

A booking position at the company requires a specific skill set. Below is a list of skills minimally required to execute the requirements/expectations:

• Strong geographical awareness and experience routing international cargo
• Understanding of ocean carrier services and operations (including carrier partnerships/alliances)
• Understanding of international transportation pricing practices and associated administration
• Ability to provide support and guidance to agents, clients, sales people in regard to routing/pricing
• Strong written and verbal communication skills, including the ability to interpret foreign language to English translation
• Understanding of industry used terminology
• Experience working in a fast paced, team oriented, deadline driven department
• Understanding of AMS and ISF processing and compliance
• Problem solving experience and confidence to challenge status quo
• Computer literacy and strong organizational, interpersonal, and presentation skill
• A Degree in business, supply chain management, finance or geography is seen as an advantage

Benefits:

• Medical, Dental, and Vision Benefits with company cost-sharing
• Health Savings Account medical benefit option with a company contribution to the health savings account
• No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
• Medical and Dependent Care Flexible Spending Accounts
• No cost Short-term disability, Long-term disability, Life, and AD&D insurance
• 401(k) Retirement Plan with a generous company match
• Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
• No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)

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