Senior Vice President, Director of Cash Management at PLATINUM BANK – Minneapolis, Minnesota

Objective: The Director of Cash Management is responsible for the strategic leadership, growth, and execution of the bank’s cash management and treasury services offerings. This role ensures that commercial and business clients receive best-in-class solutions that optimize liquidity, streamline payments, mitigate fraud risk, and deepen primary banking relationships.

The Director serves as the subject-matter expert for cash management products, partners closely with Commercial Lenders and Relationship Managers, and leads a high-performing Cash Management team aligned with the bank’s values, strategic plan, and EOS operating system.

ESSENTIAL DUTIES & RESPONSIBILITIES

Management Responsibilities (LMA):

Lead

• Communicate a clear vision and direction for Cash Management aligned with the bank’s Core Values, Core Focus, and long-term strategy.
• Model the bank’s values and leadership behaviors while building strong cross-functional relationships and reducing silos.

Manage

• Set clear priorities, goals, and key measurables; lead effective L10 meetings with rocks, scorecards, and documented processes.
• Identify, document, improve, and proactively solve process and performance issues

Accountability

• Own results across growth, profitability, client satisfaction, and operational performance.
• Ensure the right people are in the right seats, address performance issues promptly, and lead with transparency, data, and personal ownership.

Strategy & Growth

• Develop and execute the bank’s cash management strategy to support deposit growth, fee income, and relationship deepening.
• Identify opportunities to expand treasury services offerings based on market demand, client needs, and competitive analysis.
• Partner with Commercial Banking leadership to align cash management solutions with lending and relationship strategies.

Client Experience & Sales Support

• Serve as senior escalation point for complex cash management relationships and implementations.
• Support commercial calling efforts through joint client meetings, solution design, and pricing recommendations.
• Ensure consistent delivery of a proactive, responsive, and consultative client experience.

Governance:

• Create, maintain, & enhance policy, process and procedures and conduct required risk assessments, reviews and audits to support cash management sales and operations.

Product & Operations Oversight

• Oversee the implementation, administration, and optimization of cash management products including ACH, wires, remote deposit capture, online treasury platforms, and fraud mitigation tools.
• Ensure products and processes comply with regulatory requirements, internal policies, and sound risk management practices.
• Collaborate with Operations, IT, Compliance, and vendors to improve efficiency, reliability, and scalability.

Financial & Risk Management

• Own cash management pricing, profitability monitoring, and performance reporting.
• Proactively identify operational, fraud, and compliance risks and ensure appropriate controls are in place.

Career Development:

• Complete directed training opportunities promoting management skills, technical skills, security, risk management and the banking industry.
• Attend other seminars and conferences

QUALIFICATIONS

Education and/or Experience:

• Bachelor’s degree in Business, Finance, Accounting, or a related field, or equivalent experience.
• Five to seven years of progressive experience in cash management, treasury services, or commercial banking.
• Demonstrated leadership experience managing teams and cross-functional initiatives.
• Strong understanding of treasury products, deposit economics, and commercial client needs.

Knowledge, Skills & Abilities:

• Excellent interpersonal & customer service skills
• Ability to listen, speak clearly and effectively to others.
• Respects opinions of others.
• Strong analytical skills that can be used to solve and resolve complex financial decisions.
• Prioritize tasks and meet required deadlines.
• Strong organizational skills needed with the ability to multitask.
• Accuracy and efficiency with attention to details
• Ability to work in a fast-paced environment & under pressure as needed.
• Satisfactory skill set in the use of the following software applications: Microsoft Excel, Word, and Outlook.
• Experience with Jack Henry and nCino applications a plus.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

Work Environment:

• The working environment is typical for an office and does not require exposure to difficult or hazardous conditions
• .The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

This Position Description reflects management’s assignment of major responsibilities, which represent the most essential functions. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.

EEO

Member FDIC