Hospitality Customer Service – Hotel Reservations (Remote) in New York, New York at Destination Knot

Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Assist clients in selecting and booking hotels

Share accurate details on amenities, pricing, and availability

Manage and update reservation details

Communicate promptly and professionally via phone, email, or messaging

Strong communication and customer service skills

Professional, detail-oriented, and self-motivated

Basic computer skills and reliable internet connection

Hospitality or customer service experience is a plus

Flexible remote schedule

Full training and booking system access

Supportive team environment

Income-earning possibilities based on performance

Travel discounts and perks