Sales Coordinator in Lisle, Illinois at Doubletree by Hilton Naperville/Lisle

Join Our dream Team at the DoubleTree by Hilton Lisle / Naperville

Are you an organized coordinator with a flair for creativity? We are hiring a Sales, Catering, and Marketing Coordinator to support our hospitality operations and elevate our brand!

Why You’ll Love Working Here

• Career Growth: Hands-on training and clear pathways for advancement.
• Travel Perks: Unbeatable global hotel discounts via the Hilton Go Program.
• Full Benefits: Comprehensive medical, dental, and vision insurance.
• Future Planning: Secure 401K retirement plan options.
• Work-Life Balance: Generous Paid Time Off (PTO) plus national holidays.
• Stable Schedule: Standard Monday through Friday routine with event-based flexibility.

The Role at a Glance

This multi-faceted position serves as the operational bridge between clients, sales leaders, and hotel staff. You will manage crucial event logistics while bringing our spaces to life online through modern digital marketing campaigns.

Sales & Event Coordination

• Client Relations: Act as the main point of contact, run site tours, answer inquiries, manage lead channels
• Event Paperwork: Draft precise client contracts, event proposals, and sales reports.
• Operational Setup: Generate and distribute Banquet Event Orders (BEOs) and Group Resumes.
• Systems Management: Use Delphi, Cvent, and Property Management Systems (PMS) for rooms, inventory and events blocks.
• Team Collaboration: Align with Food & Beverage, Culinary, and Front Desk teams for guest setups.
• Revenue Growth: Identify up-selling opportunities like menu upgrades and property amenities.
• Financial Admin: Complete daily activity tasks as assigned , assist with billing, and process commissions.

Social Media & Digital Marketing

• Content Creation: Capture photos, Reels, and TikTok for hotel promotions and high profile events
• Platform Management: Schedule posts and engage followers on Instagram, LinkedIn, and Facebook.
• Targeted Marketing: Promote corporate meetings and social events on visual channels.
• Brand Reputation: Monitor local social media trends and leverage positive online guest reviews.

What We Are Looking For

• Education: High school diploma required; hospitality or marketing degrees are a big plus.
• Experience: Background in hotel admin, food and beverage, or professional content creation.
• Tech Skills: Proficient in Microsoft Office and familiar with Canva or video design apps.
• Soft Skills: Top-tier multitasking abilities, creative copywriting skills, and a guest-first attitude.
• Availability: Ready to adjust hours for occasional early mornings, evenings, or weekends.

Requirements:

- Bachelor’s degree in Business Administration, Marketing, or a related field.

- Proven experience in a sales support or coordination role. Familiarity with CRM systems and sales processes.

- Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint).

- Detail-oriented, proactive, and able to work independently as well as part of a team. Strong problem-solving skills and a customer-focused attitude.

Compensation and Benefits:

- Benefits: 401K plan, health, dental, and vision insurance, paid time off and holidays, employee discounts on hotel services.