IT Project Manager at Famous Supply – Akron, Ohio

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

If this resonates with you, click “Apply” and find out why Famous has been named a Top Workplace every year for over a decade!

Position Summary

The IT Project Manager leads the planning, execution, and delivery of IT-related projects for internal teams and external Famous Supply customers. This role ensures projects are completed on time, within budget where applicable, and aligned with business objectives. The IT Project Manager serves as the primary point of coordination across stakeholders, driving communication, accountability, and successful project outcomes.

Core Responsibilities

Project Leadership & Execution

• Lead cross-functional business and technical teams to execute project plans and deliver defined outcomes.

• Define project scope, objectives, timelines, and deliverables in alignment with business goals.

• Identify, assess, and mitigate project risks; proactively resolve issues and escalate when necessary.

• Manage project schedules, dependencies, resources, and budgets to ensure successful delivery.

• Facilitate project meetings, status updates, and stakeholder communications.

• Track and report on project performance, including progress, risks, and key metrics.

Project Ownership

• Develop and maintain comprehensive project plans and documentation.

• Collaborate with stakeholders to define and document business and functional requirements.

• Ensure technical requirements are clearly documented and translated into actionable work items (e.g., tickets, user stories)

• Lead teams through all phases of the project lifecycle, including design, development, testing, deployment, and training.

• Oversee quality assurance processes and ensure deliverables meet defined success criteria.

• Monitor and manage project risks, issues, and action items through resolution.

• Drive change management efforts to support successful adoption of project outcomes.

• Ensure projects meet or exceed customer expectations and business requirements.

Project Governance & Process

• Lead resource planning and allocation across functional teams.

• Manage project communication plans, ensuring transparency and alignment with stakeholders.

• Oversee change control processes and ensure proper documentation and approvals.

• Manage escalation processes for project risks and issues.

• Facilitate project closure activities, including documentation and post-implementation review.

• Continuously identify and implement process improvements within the project management methodology.

Tools & Technology

• Utilize project management tools such as Microsoft Project, Excel, and Visio to manage timelines, dependencies, and resources.

• Leverage collaboration and ticketing systems (e.g., Jira, Azure DevOps) to track and manage project work.

Required Experience & Skills

• Bachelor’s degree or equivalent work experience

• 5+ years of experience managing medium-to-large IT projects.

• Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid approaches)

• Proficiency in Microsoft Office and project management tools (Microsoft Excel, Visio)

• Experience with ticketing or work management systems (e.g., Jira, Azure DevOps)

• Ability to document business processes and build process workflow diagrams.

• Excellent communication, organizational, and stakeholder management skills

• Ability to manage multiple priorities in a fast-paced environment.

• Strong problem-solving skills with the ability to anticipate risks and develop mitigation strategies.

Key Success Factors

• Ability to lead and influence cross-functional teams.

• Strong attention to detail and commitment to quality

• Proactive communication and stakeholder engagement

• Continuous improvement mindset

What Makes Us Famous!

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Strong Culture through our 40 Fundamentals
• Family Atmosphere
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities

Famous Supply is a wholesale distributor committed to serving contractors, builders and remodelers in the HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF segments.

Since 1933, Famous has been a family-owned business that treats its associates like family. Our 5 Core Values are Family, Trust, Communication, Teamwork, and Continuous Improvement. We bring those Core Values to life every day by practicing our 40 Fundamentals for Living the Famous Way (https://famous-supply.com/famous-40-fundamentals/)!

To learn more about what makes us Famous, visit Famous-Supply.com!

We continually strive to create a diverse work culture and seek applicants from all backgrounds to ensure we hire the best, most creative talent on our team. Famous Supply provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, genetic information, military service, or veteran status, or other legally protected characteristic under federal, state and local law, and prohibits discrimination and harassment of any type. Applicants must be lawfully authorized to work in the United States.