Event and Venue Manager at Non Plus Ultra – San Francisco, California

We are looking for an Event + Venue Manager to help us as we activate and transform some of San Francisco’s most amazing buildings into a premier event space portfolio.

We are Non Plus Ultra - we activate historic, one-of-a-kind properties, and unique civic-owned spaces by partnering with global brands, artists, and community leaders to create unparalleled experiences. Iconic, timeless, unique. We work with our partners to create incredible performances, elevated experiences, large-scale conferences, community activations, and mind-blowing events.

You’re a self-starter with a commitment to customer success. You are also a creative thinker, fantastic communicator, great listener, team player, and a tireless client advocate. You set high goals (because those are the most fun to crush). You speak our language (which, importantly, does not have a word for ‘No’ but does have a seemingly infinite number of ways to say ‘Yes’). You have no time to waste complaining about what is broken because you’re busy fixing it.

• Manage production for our partners’ and our own events and projects;
• Facilitate communications between all teams and partners to ensure a smooth event and project execution;
• Oversee venue maintenance to make sure our spaces are event-ready at all times;
• Support Sales and Marketing in their efforts.
• Proactively build, grow, and manage a venue-based team that may include Event Managers, Operations Managers, and Facilities Managers;
• Ensure venue-based team effectiveness by coaching and mentoring team members, to ensure seamless event execution and unparalleled client satisfaction.

• Assist partners with navigating Company’s logistical planning process;
• Communicate the unique logistical requirements for each venue to partners;
• Coordinate run-of-show and day-of-event operations and venue usage;
• Maintain complete and up to date CRM records;
• Assist with all requirements for permitting of large-scale traffic plans and crowd management;
• Wherever appropriate, introduce partners to NPU’s preferred vendors;
• Enforce third-party vendor compliance with electrical, engineering, license, security, insurance, permitting requirements, and other applicable city codes and regulatory requirements.
• Manage all design, permitting, fabrication, production and operations of NPU events

• Develop event budget and assist Sales Managers on pricing proposals;
• Support partner site walkthroughs and assist Sales with any logistical questions;
• Meet all prospective partners and gain an understanding of their event/vision in order to support the Sales Manager and, post-contracting, take a lead on a seamless transition and flawless execution;
• Assist Marketing to create all sales collateral, floor plans, logistic procedures, SOPs, rules and regulations.
• Support Marketing pre and post-launch of event activities.

• 3-5 years' experience in event management or production
• Must be:
  • Obsessively focused on client satisfaction…. perhaps subject to chronic bouts of need-to-be-liked syndrome
  • A self-starter that thrives in fast-paced, entrepreneurial environment
  • Metrics-driven
  • Have strong problem-solving skills
  • Detail-oriented and organized to track and execute all opportunities well
  • Capable of designing/implementing processes (sometimes from scratch) to improve execution
  • Resourceful
  • Detail-oriented and organized to track and execute all opportunities well
  • Able to deal with ambiguity to improve as we grow
• Strong team player to make our company even better
• Prior experience with event production or operations is preferred
• Strong verbal and written communicator who is customer-oriented and driven to close
• Must be able to walk up and downstairs, be able to lift 50lbs
• Must be able to use computer, phone, sit/stand for a long period of time
• Must be respectful, kind, and decent

• Compensation: $85,000 - $90,000
• Paid vacation, health benefits and 401(k)
• Access to fantastic events

NPU is proud to be an Equal Opportunity Employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value.