Dispatcher at Community LIFE – New Kensington, Pennsylvania

Location: Wilkinsburg, Tarentum & Lower Burrell (work days rotate between these job sites)

Schedule: Monday-Friday, 7:30 am - 4:00 pm

Summary of Job Duties: Under the direction and supervision of the Transportation Supervisor, the Dispatcher is responsible for the coordination and scheduling of passenger van transportation services as requested by the Interdisciplinary Team. The Dispatcher must demonstrate the knowledge and skills necessary to assess, and plan transportation scheduling services for frail, older adults according to assigned responsibilities and Community LIFE standards.

Required Education: High School Diploma or equivalent

Required Experience: Experience in transportation scheduling and/or logistics, and basic level in Excel. Prior experience in the geriatric field is helpful.

Required Certifications/Licensure: Valid PA Driver's license.

Required Knowledge, Skills and Abilities:

• Knowledge of the area roads in the program’s service area.
• Basic skill levels in Excel, Microsoft Word, Outlook, PowerPoint and iPhone usage.
• Ability to handle information confidentially.
• Ability to deal professionally and diplomatically with participants and other staff.
• Good interpersonal skills
• Mental alertness
• Ability to effectively plan and organize assignments efficiently.
• Must be flexible, adaptable, and able to function in stressful situations.
• Ability to understand and carry out oral and written directions.
• Ability to accept and utilize supervision to maintain high standards of quality.
• Ability to give direction as necessary.
• Ability to work as a team member.

About us:

Community LIFE is a program of all-inclusive care for the elderly, committed to empowering older adults to remain at home while preserving their dignity, independence and quality of life. Our program brings the region’s experts in geriatric medicine and care together to work as a team in specialized Day Centers, to help older adults enjoy the highest quality of life possible. Our professionals are committed to keeping older adults independent, and in their homes. Our wide range of services are designed to meet the varied needs of seniors, and include medical care, social services, meals, activities, transportation and much more.

Benefits:

Community LIFE offers a generous benefit package, including Medical, Dental and Vision insurance, Life insurance, Disability insurance, 4 weeks Paid Vacation, Paid Holidays, Company contribution to a 403(b) retirement plan, Tuition Reimbursement, Mileage Reimbursement, and more!