Restaurant Manager in Baltimore, Maryland at Atlas Restaurant Group

Restaurant Manager

GENERAL SUMMARY:

The primary responsibility of the Restaurant Manager is to assist the General Manager and Assistant General Manager in overseeing the operations of the restaurant, with a guest and staff relations focus.

SUPERVISORY RESPONSIBILITIES:

Primary focus of guest and staff relations along with opening the restaurant

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Demonstrates and role-models the company’s Core Values and Leadership Principles.

Handles guest concerns, complaints, and needs according to Company guidelines

Addresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisors

Manages employee performance through coaching, recognition, and corrective action

Performs the duties of manager on duty by maintaining a presence in the dining room and service

Creates floor Charts on a weekly basis

Performs all opening and closing duties

Assist with Micros and R365 are up to date

Adds Micros Buttons when needed

Assists the GM with accountability of the wine and liquor ordering and inventory

Plots Open Table

Reviews and enters daily Avero Logbook

Organizes dry goods, small wares and storage areas

Assists in ordering par levels of restaurant supplies, checking in deliveries and maintaining proper costs of items

Assists in organizing and moving beverage product in the absence of or in coordination with the Beverage Manager

Plan for and lead pre shift in absence of the AGM/GM

Takes responsibility for the management of back and front of house employees in the absence of or in conjunction with the General Manager and Assistant General Manager

Makes recommendations to the Company on ways to improve as needed

Other duties as assigned by the Director of Operations, General Manager or Assistant General Manager

EDUCATION AND EXPERIENCE:

Should be able to properly execute and demonstrate all duties of servers, bussers, food runners, bartenders and hosts in order to teach proper protocol.

Requires a high school diploma or equivalent, and/or 1-2 years similar concept management experience;

Knowledge of wines is beneficial;

Knowledge of cocktail making and spirits is beneficial.